Lesson 6: Managing users

In this lesson, you will learn how to manage the IBM SmartCloud™ for Social Business user accounts for your organization.

Note: This course was last updated in May 2012. To read up-to-date documentation about administering SmartCloud Connections, Engage and iNotes, visit Administering SmartCloud Engage and SmartCloud Connections.

Lesson objectives

After completing this lesson, you should be able to:

Exercises

Each of the exercises in this lesson are listed below:

  1. Exercise 6.1 Resending the invitation e-mail
    In this exercise you will learn how to resend pending and expired invitations.
  2. Exercise 6.2 Resetting a user's password
    In this exercise you will learn how to reset a user's password.
  3. Exercise 6.3 Changing user subscriptions
    In this exercise you will learn how to remove and add subscriptions.
  4. Exercise 6.4: Suspending and Deleting User Accounts
    In this exercise you will learn how to suspend and delete user accounts.
Parent topic: Configuring and administering IBM SmartCloud Connections, SmartCloud Engage and SmartCloud iNotes