Configuring Outcome Management Activities

Activities are defined by an administrator and can then be added to an outcome plan by a case worker. Activities do not have to be associated with a type of outcome plan in administration before they can be added to a client's outcome plan. Activities are added to an outcome plan to address the issues or needs identified during assessment, for example, Alcohol Abuse Counselling can be added to a plan to address issues with substance abuse; Basic Job Skills Training can be added to a plan to address issues with finding employment.

There are three types of activities that can be defined and subsequently added to a plan - services, referrals and actions.