Services must be defined in the Cúram Provider Management (CPM) services registry before they can be added to an outcome plan. A service is an activity which is provided directly to a client by the agency or provided by a third party provider but paid for and tracked by the agency. For example, Alcohol/Drug Abuse Day Treatment may be provided by a third party provider; Mileage reimbursement may be provided directly by the agency.
A service can be configured to use product delivery processing to manage services delivered by the agency which will allow for eligibility checking and optional integration with CPM service authorization and invoice processing. Payments can be issued to the client or to the provider in respect of the service. Alternatively a service can be configured to use service delivery processing only which utilizes CPM service authorization and provider payment processing.
A number of other configuration options exist on the service offering which are used to define the information that can be specified when creating the service, such as whether a provider/provider type is mandatory or optional when creating a service, whether the service is appropriate for multiple clients, whether the case worker can specify the frequency of service, whether participation tracking is required, and whether the case worker can specify the rate to be paid to a provider for providing this service.
For more information on configuring services see Section 3.8 of the Cúram Provider Management Guide.