Actions must be defined in outcome management administration before they can be added to an outcome plan. An action is an activity which can be added to an outcome plan which is not deemed a service or a referral, for example, Take Daily Exercise, Join a Basketball Team.
A number of configuration options exist on the action which dictate the information that can be specified when adding an action to an outcome plan such as whether the action is appropriate for multiple clients, whether there is a cost associated with the action, whether participation tracking is required and whether the client or the case worker should be responsible for the action.