The intake process is completed when a decision is made with regard to the application for a program. This process can result in the approval or denial of the program. The authorization process identifies the program(s) that can be approved on the application case. All clients on the application case must be registered as persons, and there must be at least one program with a status of Pending associated with the application case in before the authorization process can be invoked.
If an application for a program is approved, the program authorization process is used to create the appropriate ongoing cases to deliver the benefit to the client. An integrated case is created or updated as a result of program authorization, and typically a product delivery is created for every program authorized. It is also possible that a product delivery is not created upon program authorization, but is created later on as part of the ongoing integrated case processing. For more information on ongoing cases and case processing, see the Cúram Integrated Case Management Guide.
Cúram Intake provides two different, configurable strategies for program authorization: