Recording Application Information

For applications that are processed in the agency, the application details, client information and evidence captured on the application is recorded in the system when the application is submitted. When the user selects to create a new application, an integrated case is created and associated with the application when it is submitted, and the evidence is stored on the case. If the user selected to add an application to an existing case, the evidence is recorded on the existing case. The intake worker has the ability to view and edit the data recorded on the application once it is submitted. The system also retains a read-only copy of the information submitted on the application for agency records.