Exercise 7.4: Emptying a user's trash

In this exercise you will learn how to empty the trash for a SmartCloud iNotes® user.

Overview

When users delete SmartCloud iNotes mail, it is moved to a trash folder and can still be recovered.

Administrators can permanently remove these messages and recover disk quota space for users.

Objective

In this exercise, you will:

Procedure

Step
Action
1
Log in and navigate to the Administration panel. For detailed steps, see the procedure document: Accessing the Administration Panel.
2
Click iNotes > Mail Account Manager.
3
Select a user from the list, and click the empty trash mail icon.
screenshot showing the empty trash mail icon
4
Click OK to confirm the deletion.
screenshot showing the dialog to click OK to confirm the deletion of the user's trash mail

Resources