Exercise 7.3: Creating and deleting an alias for an account

In this exercise you will learn how to create and delete an alias for a SmartCloud iNotes® account.

Overview

Administrators can create aliases for user accounts to help users manage the e-mail they receive.

E-mail aliases are useful for several purposes. Users can employ aliases to receive e-mail anonymously, manage e-mail for different projects, or virtually change their addresses.
Note: Aliases cannot be used when logging in to IBM SmartCloud™ for Social Business. The user must use the SmartCloud for Social Business account identity e-mail.

Objectives

In this exercise, you will:
Parent topic: Part A: Managing SmartCloud iNotes user accounts
Previous topic: Exercise 7.2: Changing an IBM SmartCloud for Social Business user's Account Identity e-mail address
Next topic: Exercise 7.4: Emptying a user's trash

Procedure

Step
Action
1
Log in and navigate to the Administration panel. For detailed steps, see the procedure document: Accessing the Administration Panel.
2
Click iNotes > Mail Account Manager.
3
Choose a user from the list. You can also search for a specific user.
4
Click the Add alias account icon for the selected user name.
screenshot depicting the UI for adding an alias account
5
Enter the name for the alias account and click Add to include in the list of aliases for the user.
screenshot showing the field where you add an alias for a user
6
This will bring you to the Manage alias accounts page where you will see the alias you just created along with any other aliases for this account.
screenshot depicting a list of aliases for a user
7
You can delete the alias you created in step 5 by clicking the delete action button.
screenshot depicting the delete alias button
8
Click OK to confirm the deletion.
dialog box with text 'this action deletes the alias. Do you want to continue? Button choices are OK or Cancel

Resources