Procedure: Accessing the Administration Panel

In this procedure, you will learn how to access the SmartCloud for Social Business Administrator panel as either an administrator or an administrator who is also a user.

Overview

There are four types of SmartCloud for Social Business roles: Administrators, Administrator Assistants, AppDevelopers and Users.

Only users with the Administrator role can access the SmartCloud for Social Business administration panel. Users with the Administrator role may also have the User role assigned to them, which gives that user access to the services for which they have a subscription.

The steps for accessing the Administration panel differ based on which roles you have been assigned.
Note: The Administrator Assistant role gives a user access to User Accounts page, from which the Administrator Assistant can resend expired account invitations, reset passwords, or subscribe a user to announcements, but does not give that user access to the SmartCloud for Social Business administration panel.

Objectives

After completing this exercise, you should be able to:

Glossary

Term Definition
Administrator An administrator has access to the SmartCloud for Social Business administration panel to manage users, templates, and other aspects of the company account.
SmartCloud for Social Business user A SmartCloud for Social Business user can access the mail and calendaring features of SmartCloud for Social Business.

Procedure A: Accessing the SmartCloud for Social Business administration panel when assigned an Administrator role only

Step
Action
1
Navigate to https://www.ibm.com/cloud-computing/social/us/en/ and click Sign In.
On the SmartCloud for Social Business homepage, click the Sign In link located near the upper right corner of the page
2
Enter the administrator e-mail address and password and click Log In.
Enter the company administrator e-mail address and password and click the Log In button
3
You will arrive at the SmartCloud for Social Business Administration panel. You can access other administration pages by clicking the links listed on the left side of the page.
The Administration panel loads

Procedure B: Accessing the SmartCloud for Social Business administration panel when assigned both an administrator and a user role

Step
Action
1
Navigate to https://www.ibm.com/cloud-computing/social/us/en/ and click Sign In.
On the SmartCloud for Social Business homepage, click the Sign In link located near the upper right corner of the page
2
Enter the administrator e-mail address and password and click Log In.
Enter the company administrator e-mail address and password and click the Log In button
3
Select Administration > Manage Organization.
Select Administration, located to the left of the Log out, Help and user name options on the action bar at the top of the screen.
4
You will arrive at the Organization Account Settings page. You can access other administration pages by clicking the links listed on the left side of the page.
The Company Account Settings page loads. You can access other administration pages by clicking the links listed on the left side of the page.