To ensure that a client is participating in the services and actions assigned to them, a case worker or provider can record client participation information. If a client is not participating as required, sanctions may be applied to their benefits. A provider can record daily attendance for services using rosters in CPM.
A case worker can also record daily attendance for actions and services from within an outcome plan. This section outlines the processes provided to record participation within an outcome plan. For more information on recording daily attendance using rosters see the Cúram Provider Management Business Guide.