Exercise 7.11: Adding contacts to a distribution list

In this exercise you will add contacts to an existing distribution list.

Overview

In SmartCloud iNotes®, there are two ways to add contacts to an existing distribution list: manually, and by importing a .csv file. Both methods are covered in this exercise.

Objectives

After completing this exercise, you should be able to:

Add contacts to a distribution list.

Procedure A: Adding contacts to a distribution list manually

Step	Action
1	Click Administration.
2	Click iNotes > Distribution List
3	Click on the link to `Test_List_2` (created in Exercise 7.9: Creating distribution lists).
4	Click Add member.
5	Type in the e-mail address `test_user1@xyz.com` and click Add. Result: the user is added.

Procedure B: Adding contacts to a distribution list by importing a .csv file

Step	Action
1	Download this file to your hard drive: add_to_dist_list.csv.
2	Click Administration.
3	Click iNotes > Distribution List
4	Click on the link to `Test_List_2` (created in Exercise 7.9: Creating distribution lists).
5	Click Add member.
6	Browse to the file that you downloaded in Step 1 and click Import. Result: The contacts in the .csv file (`test_user2@xyz.com` and `test_user3@xyz.com`) are added to the distribution list.

Troubleshooting

Problem	Resolution
I get the following error when trying to import a .csv file: `The following format is not valid: email address ("test_user2.xyz.com"). The following number of members cannot be added: 1`	Make sure that the contacts are in the correct format: user_name@domain.com Check for typos like missing @ symbols or missing .com In this example, the @ symbol is missing.
I get the following error when trying to import a .csv file: `CSV parsing error detected. Check the file and correct the problem.`	The file was not saved with UTF-8 encoding. Open and re-save the file with UTF-8 encoding.