Exercise 3.1: Routing outbound mail

In this exercise you will learn how to configure your organization's SmartCloud iNotes® e-mail to route through an external SMTP server.

Overview

As a SmartCloud iNotes administrator, you may have a need to route outbound e-mail through an external SMTP server for the following reasons:
  • Integration with compliance archiving solutions
  • Screening messages through a data loss protection system
  • Complex enterprise mail routing requirements

You can configure your SmartCloud iNotes environment to route outbound e-mail through an external SMTP server. This server enables SmartCloud iNotes to route outbound email that originates with users from within the SmartCloud iNotes environment. Routing can be configured at the domain or user level.

To implement this option, you must provide the following information:
  • The hostname or IP address of the outbound SMTP server
  • Verification that the external SMTP server is properly configured

For example, make sure that e-mail messages sent from the iNotes outbound mail transfer agent (MTA) are accepted by the specified external SMTP server for mail relay.

Objectives

In this exercise, you will:
Parent topic: Lesson 3: Configuring SmartCloud iNotes for your organization
Next topic: Exercise 3.2: Adding domains to a whitelist

Procedure

Step
Action
1
Log in and navigate to the Administration panel. For detailed steps, see the procedure document: Accessing the Administration Panel.
2
Click iNotes.
3
Click Outbound Mail Gateway to configure or modify a gateway for all users. Enter the address of the mail gateway in Outbound Gateway
UI image highlighting the hostname for the outbound gateway
.
Note: To delete the gateway for all users, delete the address from the Outbound Gateway field.
4
To configure a gateway or update the address of the existing gateway for individual users:
  1. Click Mail Account Manager
  2. Select a User ID from the list
  3. Click the Outbound Gateway icon in the Action column
    UI highlighting the Gateway icon
  4. Enter the address of the outbound gateway server
    UI highlighting the outbound hostname
  5. Click Save
5
To delete the gateway for an individual user:
  1. Click Mail Account Manager
  2. Select a User ID from the list
  3. Click the Outbound Gateway icon in the Action column
  4. Delete the address of the outbound gateway server
  5. Click Save
Note: If an individual user has an outbound SMTP server configured, their account will route mail via that server. If a user account does not have an outbound SMTP server configured for their individual account, their account will route mail by default via the globally configured outbound SMTP server.

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