Exercise 2.1: Verifying your iNotes domain

In this exercise, you will learn how to verify your iNotes® domain.

Overview

If your company has purchased SmartCloud iNotes subscriptions, you must verify your iNotes domain before you can add iNotes users to your organization.

If your company has not purchased SmartCloud iNotes subscriptions, you can skip this exercise.

Objectives

After completing this exercise, you should be able to:
Parent topic: Lesson 2: Configuring the organization account
Next topic: Exercise 2.2: Viewing or changing your organization settings

Procedure

Step
Action
1
Log in and navigate to the Administration panel. For detailed steps, see the procedure document: Accessing the Administration Panel.
2
From the navigation pane, click iNotes.
Click iNotes.
3
You will be prompted to verify the ownership of the domain that you will be using for your iNotes users. Enter the domain, and click Next.
Enter your domain for iNotes, and then click Next.
4
Confirm that the domain that you entered is correct. Follow the steps on the page to create a new A-record for your iNotes domain in your domain hosting service.
Note: This step takes place outside of SmartCloud iNotes using the administration tool for your domain hosting service.
Follow the steps on the Verify Domain page to create a new A-Record for your iNotes domain with your domain hosting service.
5
After you have allowed time for the DNS changes to propagate across the domain hosting service provider, click Verify domain.
After the changes have propagated across your domain hosting services providers, click the Verify domain button.
6
If the domain verification is not successful, confirm that the settings you entered are correct, and that you created an A-record with your SmartCloud iNotes domain with your domain hosting service. If all settings are correct, the DNS changes may not have propagated across the domain hosting services providers. Wait for these changes to propagate, and then click Verify domain.
Domain ownership verification has failed. Verify that the A-record is entered correctly and propagated. Make changes, and then click Verify domain.

If domain verification continues to fail, contact your domain hosting service to confirm that the A-record was created successfully and has propagated across the domain.

7
After the domain is successfully verified, you will be taken to the Define service name page.

Click the Edit link to make changes to the prefix for the server URLs used for IMAP, POP, SMTP, and LDAP access to your SmartCloud iNotes company.

After those changes are complete, or if you do not want to make any changes to the prefixes, click Done.
Click the edit link to change the prefix for your service server URLs. Click the Done button when you are finished.
Important: The prefixes for the server URLs cannot be changed after you complete the verification of your iNotes domain.

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