The goal is the primary objective or desired outcome of the outcome plan. It is the main objective that the outcome plan client(s) is working towards to become independent of the agency. For example, an unemployed client may have a goal of self sufficiency. Objectives are smaller steps that can be undertaken by a client in order to achieve the outcome plan goal, for example, the objectives for a client on a Back to Work outcome plan may be to 'Improve Basic Education' or to 'Stay Clean and Sober'.
It is important to define goals and objectives in collaboration with the client to ensure that the case worker understands what the client is trying to achieve and also to ensure that the client remains focused and motivated in participating in the activities outlined in the plan. Objectives can be used to encourage a client(s) so that they are given a feeling of accomplishment throughout the process so that they are not overwhelmed by a seemingly impossible large outcome. Each time a client achieves an objective, they will feel that they are progressing.