Allocation Targets

Allocation targets are logical grouping of users or work queues to which tasks and notifications can be assigned. This allows tasks and notifications to be assigned to a cross section of users in the organization in manner that can be customized by the workflow administrator.

Each allocation target acts as a container for one or more target items. These target items determine the users or work queues to whom the task or notification should be assigned. A target item can be any one of the following:

• Job - the task is assigned directly to the job. The notification is sent to any users assigned to the job via their position assignment.
• Organization unit - the task is assigned directly to the organization unit. The notification is sent to any users assigned to the organization unit also via their position assignment.
• Position - the task is assigned directly to the position. The notification is sent to any users assigned to the position.
• Work Queue - tasks are assigned directly to the work queue. This enables users to subscribe to the work queue, view and work on any tasks that have been assigned to that work queue. Notifications are sent to any users who are subscribed to the work queue.
• User - the task is assigned or the notification is sent to the specified individual user.

When a task is assigned to an organizational object (i.e. job, organization unit or position) or work queue, the task is assigned directly to that organizational object or work queue and not to the individual users who are members of that organizational object or subscribed to that work queue. Therefore, once a user becomes a member of an organizational object or subscribes to a work queue, they will then be able to see all existing tasks assigned to that organizational object or work queue. Similarly when a user ceases to be a member of an organizational object or un subscribes from a work queue, they will no longer be able to see the tasks assigned to that organizational object or work queue.