In order to process an application, all of the clients on the application must be registered on the system. If the client submitted an application online, or the intake worker completed a quick registration of the client, the client is registered as a prospect person. For programs concerned with the client's household, such as food assistance, all household members submitted on the application are also registered as prospects. The intake worker must resolve prospects by determining whether the prospect is a match with any existing registered persons on the system, or whether they should be registered as a new person. Additional clients can also be added to or removed from an application.
CCI leverages Cúram participant functionality for searching, matching and registering prospects as persons. See the Cúram Participant Guide for more information on the different participant types in Cúram.
This search and clearance process is described in the sections below.