Last updated February 19, 2004

Host On-Demand Troubleshooting Guide

Welcome to the Host On-Demand Troubleshooting Guide! This guide can assist you with problems that you may be experiencing, including problems with installation, printing, the Deployment Wizard, and much more. It is designed to serve as a self-help tool to help you resolve your problem without having to call IBM support. If you do have to call IBM support, this guide provides the information you will need to help your IBM service representative better diagnose and resolve your problem.

To solve your problem, take the following steps:

1. Research your question or problem.
2. Apply service updates (if necessary).
3. Use the troubleshooting checklist.
4. Complete the worksheet for calling IBM support.

In this guide, you will see the following icons:

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IBM WebSphere Host On-Demand Version 8

Before using this information and the product it supports, read the information in Notices and Trademarks.

Second Edition (September 2003)

Document number: SC31-6379-00

This edition applies to Version 8 of IBM^(R) WebSphere Host On-Demand (program number 5648-E90) and to all subsequent releases and modifications until otherwise indicated in new editions.

(C) Copyright International Business Machines Corporation 1997, 2003. All rights reserved.
U.S. Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.