Troubleshooting Guide

Table of contents

Viewing a trace of a user's session

You can look at a trace file that has been created by a user and saved to the server. Trace files are saved in the private directory on the server as SVRLOGANDTRACE.[user_name].user.

  1. Click Users/Groups on the Administration window.
  2. Right-click a user and select Trace Facility.
  3. You can copy the trace information into a text file so that you can study it or send it to IBM Service.