Use of ClearQuest
Customer problem request management
- could be used on Internet but isn’t (yet, at this site)
- requests could be extremely urgent -- must not wait in email
Integration with ClearCase
- actually knowing when work is done
- actually knowing when work is not done
- ability to determine what changed between yesterday’s release and today’s
- need to keep deployed APIs synchronized with the “version” of the reservation database
- can use to review changes before release