PPT Slide

Web

K-base

Telephone

Call

Center

Support

Account

Management

Product

Training

Professional

Training

Technical

Consulting

Business

Consulting

Upgrades

Support

Consultancy

Rational World Wide

Service Continuum

Enhancement

• facilitate productivity

• maintain technology

• real time information

Skills Transfer

• empowering staff

• intellectual property

• certification

Pro-active Planning

• design and architecture

• development process

• business process

• quality process

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