An IBM® Support Assistant (ISA)
add-on is available on the web for Mobile Portal Accelerator.
Use the ISA client application to install and use add-ons.
Before you begin
You
must have installed ISA. For detailed instructions about downloading
and installing ISA, and for installing the product add-ons, see the
related links.
About this task
You can use the ISA add-ons to open electronic service requests.
If you want to send log files associated with the service request,
you will need to install and use the
WebSphere® Portal add-on
to collect logs, trace files, and configuration information to send
to IBM service.
Perform the following steps to
install the product add-ons.
Procedure
- Launch the IBM Support Assistant client
application.
- Click .
- Select the Lotus product family
and click Next. The add-ons are categorized
by product family.
- Check the add-ons to install and click Next.
- Read the license and description information for each add-on.
When you are finished, click I accept the terms in the
license agreements. Then click Next.
- Click Finish.
- Restart the IBM Support Assistant to
use the installed add-ons.
