Exercise 1.1: Logging on to SmartCloud for Social Business as the first organization administrator

This exercise will walk you through the steps to activate your account and create the first organization administrator.

Overview

After purchasing SmartCloud for Social Business, you will receive an e-mail from SmartCloud for Social Business Team with a link that you can use to activate your account. As part of the activation process, you will also create an administrator for your organization.

Note: You will be able to add additional users with administrator rights later.

Objectives

After completing this exercise, you should be able to:

Glossary

Term Definition
First organization administrator The first organization administrator receives the purchase confirmation e-mail from the SmartCloud for Social Business Team and activates the organization SmartCloud for Social Business account.
Registration page The company administrator performs the one-time account activation procedure on the Registration page. The URL for this page is unique to your organization and is listed in the e-mail from the SmartCloud for Social Business Team.
Parent topic: Lesson 1: Logging in as the first organization administrator
Next topic: Exercise 1.2: Changing your account information

Procedure

Step
Action
1
Click the link to activate your account that is in your e-mail confirming your purchase of SmartCloud for Social Business. You will be taken to the Registration page.
2
Set and confirm the password for your organization's administrator. Then select your country, language, and time zone.
Create and confirm your password. Then set your country, language, and time zone.
Tip: If you want more information about a particular field, click the Click the Question Mark button next to the field to expose the help text for that field. button next to the field. A pop-up box will appear with more information on the requirements for that field.
Click the Question Mark button next to the field to expose the help text for that field.
3
Read the Terms of Use. If you agree to the terms, check the I accept the Terms of Use box, and then click Submit.
Click I accept the Terms of Use, and then click Submit.
4
You will be taken to the login page. Log in using the credentials that you just configured.
5
In the future, log in by accessing the main SmartCloud for Social Business page: https://www.lotuslive.com and clicking the Log In link.

Troubleshooting

Problem Resolution
When I click the link to activate my account, I receive an error message: Invalid Registration URL.
Invalid registration URL.
 This error will occur if you click the activation link after you have already completed the registration of your account. After you activate your account, log in to your account by accessing the main SmartCloud for Social Business page: https://www.ibm.com/cloud-computing/social/us/en/ and clicking the Sign In link.

Test Yourself

Question Answer
Where can you find the URL to activate your account? It is listed in the e-mail you received from the SmartCloud for Social Business Team confirming your organization's purchase.

Resources