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Area of Interest:
Defense
Federal Civilian Government
Police/Public Safety
State/Local/Provincial Government
Health and Human Services
Resources:
Customer Successes
Customer Successes
Canadian Blood Services
White Papers & Brochures
White Papers & Brochures
Solutions for U.S. Federal Government: A Mandate to Perform
Scorecarding for the Public Sector
Developing Performance Measures in a Social Services Agency