A users device is registered during the first synchronization of the device. The Sync Server will allow users to register multiple devices with the same user ID and password depending on the value for the property AllowMultipleDevicesPerUser in the control database DSY.PROPERTIES table. The default behavior is to allow only a single device to register for a user. Once the property is changed to allow multiple devices for a user, the setting should not be changed back. If the setting is changed from multiple device to single device per user, the behavior is undefined and unsupported.
If a user has already been created and assigned to an enabled group, then this user will be automatically be enabled during the first device's synchronization. If a user wants to use another device, the administrator must take the appropriate action which is dependant on the value specified in the AllowMultipleDevicesPerUser property. You can update the devices in the Mobile Devices Administration Center on the Devices page of the Change User window.
If this values is set to false, then you can only have one user per device. In order for a user to synchronize a new device, the administrator must reset the user. When a user is reset all information regarding a users device will be deleted from the control database. If a user tries to synchronize a new device before the administrator resets the user for the device, the new device will not be registered.
Allows a user to synchronize an unlimited number of devices without requiring the administrator to reset the user when switching devices. In turn, the control database will keep track of every device this user has synchronized with. By editing a user, the administrator will be able to reset individual devices. To reset all devices for a user, the administrator can simply reset the user.
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