Administration Guide

Troubleshooting

DB2 provides a troubleshooting manual that is intended for technical support representatives for DB2 servers and clients. It helps you:

• Identify problems or errors in a concise manner
• Solve problems based on their symptoms
• Use available diagnostic tools
• Develop a troubleshooting strategy for your day-to-day DB2 operations.

The Troubleshooting Guide presents these basic troubleshooting topics:

• Good troubleshooting practices
• Troubleshooting on the server
• Troubleshooting on the client
• Troubleshooting host communications
• Troubleshooting applications
• Troubleshooting and problem determination.

The Troubleshooting Guide presents these advanced troubleshooting topics:

• The DB2 process model
• Using logged information
• Taking traces
• Diagnostic tools for UNIX-based, OS/2, and Microsoft Windows operating systems.

Up-to-date bulletins and technical documentation are available from the World Wide Web at http://www.software.ibm.com/data/db2/library/.

See the section at the end of this book for the details on how to contact IBM.