IBM Books

Troubleshooting Guide


Diagnostic Tools for Windows NT

The following diagnostic tools are available for Windows NT systems:

Event log, performance monitor, and other administrative tools
The Windows NT Administrative Tools folder provides a variety of diagnostic information, including access to the event log and access to performance information. For more information, see Using Administrative Tools Provided by Windows NT.

Task Manager
Available for Version 4.0 of the Windows NT operating system, the Task Manager shows all of the processes running on the Windows NT server, along with details about memory usage. Use this tool to find out which DB2 processes are running, and to diagnose performance problems. Using this tool, you can determine memory usage, memory limits, swapper space used, and memory leakage for a process.

To use Task Manager, place the cursor over the task menu, click on mouse button 2, and select Task Manager from the pop-up menu.

Dr. Watson
The Dr. Watson utility is invoked in the event of a General Protection Fault (GPF). It logs data that may help in diagnosing a problem, and saves this information to a file. You must start this utility by typing drwatson on the command line.

DB2-supplied tools
DB2 supplies administrative and development tools to help you identify DB2 problems. For more information, see Using DB2-Supplied Tools.

ODBC/CLI traces
CLI traces help to identify problems in CLI and ODBC applications. For more information, refer to the CLI Guide and Reference manual.

SNA server tracing
If you have the SNA server installed, it provides a tracing facility. To use it, go to the SNA Server window.

SNMP
SNMP allows you to capture error data at the point of occurrence. For more information, see SNMP Alerts.

Using Administrative Tools Provided by Windows NT

The Windows NT operating system provides administrative tools that you can use for problem and performance diagnosis. For Version 4.0, these tools are available from the Administrative Tools menu, accessible from Programs in the Start menu. For Version 3.5.1, they are available from the Control Panel.

For information on:

Using the Windows NT Event Viewer

DB2 information is written to the Windows NT event log, which can be accessed by system administrators or other personnel. Because this information can be monitored remotely, critical errors can be detected earlier.

You can view the event log from the Event Viewer, accessible from the Administrative Tools menu. View the application log (rather than the security or system logs) to view DB2-related information.

Often, information in the event log will refer to the db2diag.log file. Therefore it is recommended that you save both files before you contact DB2 Customer Service.


[ Top of Page | Previous Page | Next Page | Table of Contents | Index ]

[ DB2 List of Books | Search the DB2 Books ]