Support resources and problem solving information

This section shows you how to quickly locate information to help answer your questions and solve your problems. If you have to call IBM® support, this section provides information that you need to provide to the IBM service representative to help diagnose and resolve the problem.

For a comprehensive multimedia overview of IBM software support resources, see the IBM Education Assistant presentation “IBM Software Support Resources for System z® Enterprise Development Tools and Compilers products” at http://publib.boulder.ibm.com/infocenter/ieduasst/stgv1r0/index.jsp?topic=/com.ibm.iea.debugt/debugt/6.1z/TrainingEducation/SupportInfoADTools/player.html.