CICS program or system services detail line

This is a third-level detail line shown directly under the CICS® transaction detail line. This line represents a CICS program (usually an application) that was in control during execution of the transaction. The fourth-level lines shown under this item can be either CICS command lines, SQL request lines, DLI request lines or module lines.

If no CICS application program was dispatched, “CICS” is shown under the Name heading and “System Services” under the Description heading.

Under Heading	This is Displayed
Name	The module name of the CICS program. If lines grouped under this line are CICS command lines, this field is displayed in red. For Module lines grouped under this line, the field is turquoise. “CICS” is displayed here if no application program was in control.
Description	If lines grouped under this line are CICS command lines, this displays “EXEC CICS.” If lines grouped under this line are SQL request lines, this displays “EXEC SQL.” If lines grouped under this line are DLI request lines, this displays “EXEC DLI.” Otherwise, if the program name is a recognized CICS module name (a DFH* name), a functional description is shown, and “CICS Program” is displayed if it is not recognized; indicating this is likely an application program. “System Services” is displayed if no application program was in control.
Execution	The total time, in seconds, CPU execution was observed while transaction control was under the CICS program identified in the Name column.
Suspend	The total time, in seconds, CICS had suspended execution of the transaction while transaction control was under the CICS program identified in the Name column.
Delay	The mean time, in seconds, execution of the transaction was delayed. This is a fifth-level detail line shown directly under the CICS transaction detail line. This line represents a CICS resource type or a wait type. The complete list of resource types is documented in the CICS Transaction Server for z/OS® Problem Determination Guide The most common wait types include: CICS The CICS region was busy processing other transactions and could not dispatch this transaction. MVSWait The entire region was in a wait for an MVS™ service. MVSBusy The MVS system was busy and did not dispatch the CICS region. CICSSusp The transaction has been suspended by CICS while waiting on a resource.
Service	The total service time for the transaction control was under the CICS program identified in the Name column. This includes execution, suspend and delay time.