================================================================================ Licensed Materials - Property of IBM 5698-TSM (C) Copyright IBM Corporation 1990, 2000. All rights reserved. US Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp ================================================================================ Welcome to the Tivoli Storage Manager, Version 4, Release 1. Win2000 & NT 4 platforms This README documents improvements and service to Tivoli Storage Manager Version 4, Release 1 delivered in service update 4.1.3.0 (ptf3) AND SUBSEQUENT PATCHES *============================= ATTENTION ======================================* * * * Testing of patches is very limited. The Win/2K version of this patch is * * shipped as an installable MSI patch that is designed to do a migrate * * version 4.1.3.0 to this fixtest level,version 4.1.3.2. * * * * A backup copy of the server installation directories before application of * * the patch is advisable * *==============================================================================* This readme is intended to supplement the readme1sts.txt shipped with the server. ************************** Installation Instructions ************************** - Download the TSM4132S.exe - TSM_4132S.exe is a self extracting executable. Running this program will prompt you to unpack the patch to your system. - The program update.exe will start automatically when the package is uncompressed. Since the patch has been upacked to your system, it can be run manually at a later time. - Installing the patch takes the user through several dialogs that look just like those seen when the base package is installed. - The patch can only be applied over a 4.1.3.0 base installation. - Important: If the upgrade is taking place on an NT4 system, a pop-up with the title of ADS....may request a reboot of your system. Answer NO to this question to proceed with the installation. - When the instllation is complete, you will again be requested to reboot your system. At this point your system should be rebooted. The README is divided into the following sections: $$4132 o Fixes available in PATCH LEVEL 4.1.3.2 $$4131 o Patch for APAR IC29826 ********************************************************************** * $$4132 o Fixes available in PATCH LEVEL 4.1.3.2 * ********************************************************************** $$4132 29818 Fix problems in the Unix 3409E support $$4132 $$4132 ------------------------ $$4132 IC29877 ANR9999D DSVOL.C ERROR1 OPENING BIT VECTOR AND ANR1310E VARY-ON $$4132 $$4132 ------------------------ $$4132 30459 enhanced rc checking on unload processing $$4132 $$4132 This change corects APAR IC29877 $$4132 ------------------------ $$4132 7337-360 masterss -- New Device Support for IBM 7337-360 $$4132 $$4132 ------------------------ $$4132 IC29826 VTS LABEL LIBVOL ABEND ON SOLARIS $$4132 $$4132 SYSROUTES: $$4132 IC29838(AIX37),IC29839(SUN37),IC29840(AIX41),IC29826(SUN41) $$4132 $$4132 Checkin and label libvol fail with a read error the server $$4132 crashes. $$4132 $$4132 ------------------------ $$4132 IC29879 ANR8469E CARTRIDGE DISMOUNT ERROR $$4132 $$4132 SYSROUTES: $$4132 IC29967(AIX41),IC27879(HP41),IC29968(SUN41) $$4132 $$4132 ------------------------ $$4132 IC29533 TSM SERVER CORE DUMPS: ANR9999D ACCESSING INVALID MEMORY AND RU $$4132 $$4132 SYSROUTES: $$4132 $$4132 ------------------------ $$4132 IC29818 TSM SERVER CORE DUMPS WITH SIGNAL 11 AFTER ANR8302E I/O ERROR $$4132 $$4132 SYSROUTES: $$4132 IC29965(AIX41),IC29966(NT41),IC29818(SUN41) $$4132 $$4132 ------------------------ $$4132 IC29878 AFTER TSM SERVER UNLOAD/LOAD AND MISSING BIT VECTOR PROBLEM $$4132 $$4132 SYSROUTES: $$4132 $$4132 ------------------------ $$4132 IC30033 SEGMENT VIOLATION ANR1401W $$4132 $$4132 SYSROUTES: $$4132 IC30031(AIX41),IC30041(NT41),IC30042(HP41),IC30043(SUN41) $$4132 $$4132 TSM server V4.1.1.0, V4.1.2.0 and V4.1.3.0 overlay memory $$4132 when the mount fails for a second or subsequent tape of a $$4132 multi-volume operation. $$4132 $$4132 ------------------------ ********************************************************************** * $$4131 Patch for APAR IC29826 * ********************************************************************** IC29826 VTS LABEL LIBVOL ABEND ON SOLARIS Checkin and label libvol fail with a read error the server crashes. Label libvol process abends on a TSM Solaris server with VTS. An ANR8303E I/O error occurs on the drive performing the labeling. After the error is issued the TSM server abends. Although this problem is reported against the Solaris server, the source code is shared with the TSM AIX server. On AIX the symptoms would appear with a 3494 drive. ------------------------ ********************************************************************** * WHERE TO FIND DOCUMENTATION * ********************************************************************** The BOOK CD contains the Tivoli Storage Manager Version 4 Release 1 Server and Client on-line library, in HTML and PDF format, for AIX, MVS, Windows NT, Sun Solaris and HP-UX. If you wish to use the PDF format, you can obtain the Adobe Acrobat Reader from the following site. http://www.adobe.com/prodindex/acrobat/readstep.html To install the Adobe Acrobat Reader on your platform, run the appropriate installation file, and follow the on-line installation instructions. Use the Adobe Acrobat Reader to view the index.pdf file. This file contains links to the 28 product pdf files. Click on the book title you want to view. To navigate back to the index.pdf file, press and hold the right mouse button, move the cursor to the "Go Back" selection, and release the mouse button. The books can also be obtained at the site http://www.tivoli.com/support/storage_mgr/tivolimain.html ******************************************************************************** * Getting Help * ******************************************************************************** For support for this or any Tivoli product, you can contact Tivoli Customer Support in one of the following ways: * Visit the Tivoli Storage Manager technical support Web site at http://www.tivoli.com/support/storage_mgr/tivolimain.html. * Submit a problem management record (PMR) electronically at IBMSERV/IBMLINK. You can access IBMLINK at http://www2.ibmlink.ibm.com. * Submit a problem management record (PMR) electronically at http://www.tivoli.com/support. See Reporting a Problem for details. * Send e-mail to support@tivoli.com. Customers in the United States can also call 1-800-TIVOLI8 (1-800-848-6548). For product numbers 5697-TS9, 5697-DRS or 5697-DPM call 1-800-237-5511. International customers should consult the Web site for customer support telephone numbers. You can also review the Customer Support Handbook, which is available on our Web site at http://www.tivoli.com/support/handbook/. When you contact Tivoli Customer Support, be prepared to provide identification information for your company so that support personnel can readily assist you. Company identification information may also be needed to access various online services available on the Web site. The support Web site offers extensive information, including a guide to support services (the Customer Support Handbook); frequently asked questions (FAQs); and documentation for all Tivoli products, including Release Notes, Redbooks, and Whitepapers. The documentation for some product releases is available in both PDF and HTML formats. Translated documents are also available for some product releases. You can order documentation by e-mail at swdist@tivoli.com. Please provide the publication number, part number, or order number of the desired document. Alternatively, you can provide the document title, version number, and date of publication. We are very interested in hearing about your experience with Tivoli products and documentation. We also welcome your suggestions for improvements. If you have comments or suggestions about our documentation, please contact us in one of the following ways: * Send e-mail to pubs@tivoli.com. * Complete our customer feedback survey at http://www.tivoli.com/support/feedback. --------------------------------------------------------------------------- Reporting a Problem Please have the following information ready when you report a problem: * The Tivoli Storage Manager server version, release, modification, and service level number. You can get this information by entering the QUERY STATUS command at the TSM command line. * The Tivoli Storage Manager client version, release, modification, and service level number. You can get this information by entering dsmc at the command line. * The communication protocol (for example, TCP/IP), version, and release number you are using. * The activity you were doing when the problem occurred, listing the steps you followed before the problem occurred. * The exact text of any error messages. --------------------------------------------------------------------------- For the latest information about Tivoli Storage Manager, visit the home page on World Wide Web. The URL is: http://www.tivoli.com/support/storage_mgr/tivolimain.html --------------------------------------------------------------------------- To participate in user discussions of Tivoli Storage Manager: Subscribe to an Internet listserv forum. This is not officially supported by IBM, but IBM support people do participate in the discussions, along with other users. You can subscribe by sending a note to listserv@vm.marist.edu that contains the following command in the message body: SUBSCRIBE ADSM-L yourfirstname yourlastname Posts can then be sent to: adsm-l@vm.marist.edu --------------------------------------------------------------------------- Anonymous FTP server .................... IBM also supports an anonymous FTP server where you can find PTF maintenance and other related materials. Three other anonymous servers are unofficially maintained by non-IBM volunteers. These servers are: service.boulder.ibm.com (primary - Colorado, IBM) ftp.rz.uni-karlsruhe.de (mirror - Germany) ftp.wu-wien.ac.at (mirror - Austria) ftp.cac.psu.edu (mirror - Pennsylvania) --------------------------------------------------------------------------- Performance Tuning for Tivoli Storage Manager The Tivoli Storage Manager V4.1 Performance Tuning Guide will be available on the home page. Point your web browser to this address: http://www.tivoli.com/support/storage_mgr/tivolimain.html ---------- Trademarks __________ (*) Trademark of the IBM Corporation in the United States and other countries.