Instructions for installing fix code for the following APARs: IC74261: SCHEDULES WITH STATUS OF MISSING AND FAILED DO NOT APPEAR IN TIVOLI STORAGE MANAGER REPORTING AND MONITORING IC73762 SELECT COMMANDS FROM MONITORING AGENT DO FAIL DUE TO INCORRECT SQL SYNTAX IC74580 NODE ACTIVITY MAY NOT SHOW ALL NODES IN TEP AND TCR REPORTS IC74693 Monitoring Agent, TEP values in Server Workspace incorrect IC74694 Reporting Warehouse does not contain all the data collected 1. All machines that are running the Tivoli Storage Manager Monitoring Agent must be upgraded to 6.2.2.0. 2. Download the fix file to all machines that are running a 6.2.2 Tivoli Storage Manager Monitoring agent. Note that the agent may be running on either the Tivoli Storage Manager server, the Reporting and Monitoring server, or both. The fix file is named TSMCustomClient.jar, and is located at: ftp://service.boulder.ibm.com/storage/tivoli-storage-management/e-fix/TCR/TSM_Agent/6.2.2.01 Be certain to download the file in binary format Windows 3. Stop all monitoring agents: Start -> IBM Tivoli Monitoring -> Manage Tivoli Monitoring Services, right-click on all the monitoring agents and select stop. 4. Locate the reporting and monitoring installation directory. The default is C:\IBM 5. Rename, or otherwise save the \itm\TMAITM6\TSMCustomClient.jar file: 6. Copy or move the new downloaded TSMCustomClient.jar file into the \itm\TMAITM6\ directory. 7. Restart the monitoring agent. From the Manage Tivoli Enterprise Monitoring Services window, right-click on all of the monitoring agents and select start. AIX and Linux 3. Locate the reporting and monitoring installation directory. The default directory is: /opt/tivoli/tsm/reporting/itm. 4. Stop all monitoring agents by running /bin/CandleManage. Right-click Monitoring Agent for Tivoli Storage Manager and select Stop Service. The next window presents the names of all configured agents. Select each agent and click the Stop Agent button. You can alternatively use the following command from a shell for each agent: /bin/itmcmd agent -o stop sk 5. Rename or otherwise save the //sk/bin/TSMCustomClient.jar file. - The value for for Linux is either li6243 or li6263. - The value for for AIX is one of aix523, aix526, aix533, or aix536. - To determine which to use, issue the "find -name TSMCustomClient.jar" command. 6. Copy or move the new downloaded TSMCustomClient.jar file into the //sk/bin/ directory. 7. Restart the monitoring agents using CandleManage. Right-click on all of the monitoring agents and select Start Service. You can alternatively use the following command from a shell for each agent: /bin/itmcmd agent -o start sk