Collect Logs for Troubleshooting
For troubleshooting the IBM Spectrum Protect Plus application, IBM Spectrum Protect Plus can generate an archive of logs containing various files.
BEFORE YOU BEGIN:
- Contact Technical Support to determine if they need a log collection file for troubleshooting.
To collect logs for troubleshooting:
- Click the user drop-down menu, then select Download System Logs.
- Select a location to save the zip file.
- Note: The following logs are added to the zip file and saved to your local machine: mongo, rabbitmq, and virgo.
NEXT STEPS:
- Contact Technical Support to inform them that you have created a log collection file for troubleshooting. Send the zipped log collection file to Technical Support.
IBM Spectrum Protect Plus 10.1.2
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