HU02546 |
FS5200, FS7200, FS7300, FS9100, FS9200, FS9500, SVC |
Critical
|
On systems running 8.5.2.1, and with Policy-based replication configured, if you created more than 1PB of replicated volumes then this can lead to a loss of hardened data
(show details)
Symptom |
Loss of Access to Data |
Environment |
Any system running 8.5.2.1 and with Policy-based replication configured |
Trigger |
Configuring more than 1PB of capacity using policy-based replication. |
Workaround |
Restrict replicated volume capacity to less than 1PB |
|
8.5.2.2 |
Policy-based Replication |
HU02544 |
FS5200, FS7200, FS7300, FS9100, FS9200, FS9500, SVC |
Suggested
|
On systems running 8.5.2.1, if you are not logged in as superuser and you try to create a partnership for policy-based replication, or enable policy-based replication on an existing partnership, then this can trigger a single node warmstart.
(show details)
Symptom |
Single Node Warmstart |
Environment |
Any system running 8.5.2.1, with Policy-based replication configured |
Trigger |
Creating a partnership for Policy-based replication when not logged in as superuser |
Workaround |
Retry the operation as superuser |
|
8.5.2.2 |
Policy-based Replication |
HU02540 |
All |
Critical
|
Deleting a HyperSwap volume copy with dependent Flashcopy mappings can trigger repeated node warmstarts
(show details)
Symptom |
Loss of Access to Data |
Environment |
Systems with FlashCopy on HyperSwap volumes |
Trigger |
Deleting a HyperSwap volume copy with dependent Flashcopy mappings |
Workaround |
None |
|
8.5.2.1 |
FlashCopy, HyperSwap |
HU02475 |
All |
HIPER
|
Power outage can cause reboots on nodes with 25Gb ethernet adapters, necessitating T3 recovery
(show details)
Symptom |
Loss of Access to Data |
Environment |
Any node that has a 25Gb ethernet adapter installed |
Trigger |
Power outage occurs, causing both nodes to experience a kernel panic, meaning cluster information is lost |
Workaround |
T3 recovery will be required |
|
8.5.2.0 |
Reliability Availability Serviceability |
HU02420 |
All |
Critical
|
During an array copyback it is possible for a memory leak to result in the progress stalling and an node warmstart of all nodes resulting in a temporary loss of access
(show details)
Symptom |
Multiple Node Warmstarts |
Environment |
Systems running < 8.4 |
Trigger |
Memory leak that causes resources used for the copyback to become depleted |
Workaround |
None |
|
8.5.2.0 |
RAID |
HU02502 |
All |
Critical
|
On upgrade to v8.4.2 or later with FlashCopy active, a node warmstart can occur, leading to a loss of access
(show details)
Symptom |
Loss of Access to Data |
Environment |
Systems running v8.4.2 or later with FlashCopy |
Trigger |
Timing window during upgrade |
Workaround |
None |
|
8.5.2.0 |
FlashCopy |
HU02506 |
All |
Critical
|
On a system where NPIV is disabled or in transitional mode, certain hosts may fail to log in after a node warmstart or reboot (for example during an upgrade), leading to loss of access.
(show details)
Symptom |
Loss of Access to Data |
Environment |
Systems where NPIV is not enabled. |
Trigger |
Upgrade from pre-8.5 to 8.5 software or later |
Workaround |
None |
|
8.5.2.0 |
Hosts |
HU02519 & HU02520 |
All |
Critical
|
Safeguarded copy source vdisks go offline when its mappings and target vdisks are deleted then recreated in rapid succession
(show details)
Symptom |
Loss of Access to Data |
Environment |
Systems running v8.4.2 or later |
Trigger |
target vdisks are deleted then recreated in rapid succession |
Workaround |
There currently is no work around for the issue. The vdisk will be offline for as long as 5 minutes but should come back online on its own |
|
8.5.2.0 |
FlashCopy, Safeguarded Copy & Safeguarded Snapshots |
IT41088 |
FS5000, FS5100, FS5200 |
Critical
|
Systems with low memory that have a large number of RAID arrays that are resyncing can cause a system to run out of RAID rebuild control blocks
(show details)
Symptom |
Loss of Access to Data |
Environment |
Low memory systems such as 5015/5035 |
Trigger |
Systems with 64gb or less of cache with resync operations spread across multiple RAID arrays |
Workaround |
None |
|
8.5.2.0 |
RAID |
IT41173 |
FS5200 |
Critical
|
If the temperature sensor in an FS5200 system fails in a particular way, it is possible for drives to be powered off, causing a loss of access to data. This type of temperature sensor failure is very rare.
(show details)
Symptom |
Loss of Access to Data |
Environment |
FS5200 |
Trigger |
Temperature sensor failure |
Workaround |
None |
|
8.5.2.0 |
Reliability Availability Serviceability |
HU02339 |
All |
High Importance
|
Multiple node warmstarts can occur if a system has direct Fibre Channel connections to an IBM i host, causing loss of access to data
(show details)
Symptom |
None |
Environment |
Systems running v8.4.0.4 and later, v8.4.2 and later, or v8.5 and later |
Trigger |
Direct attachment to IBM i hosts |
Workaround |
None |
|
8.5.2.0 |
Hosts, Interoperability |
HU02483 |
All |
High Importance
|
T2 Recovery occurred after mkrcrelationship command was run
(show details)
Symptom |
Single Node Warmstart |
Environment |
Systems running 7.8 or later |
Trigger |
Running the mkrcrelationship command |
Workaround |
None |
|
8.5.2.0 |
Command Line Interface, Global Mirror, Global Mirror With Change Volumes |
HU02490 |
FS9500 |
High Importance
|
Upon first boot, or subsequent boots of a FS9500 a 1034 error may appear in the event log that states that the CPU PCIe link is degraded
(show details)
Symptom |
None |
Environment |
FAB4 platforms |
Trigger |
Boot up of the system |
Workaround |
This error can be marked as fixed and is not indicative of a hardware fault in the canister |
|
8.5.2.0 |
Reliability Availability Serviceability |
HU02492 |
SVC |
High Importance
|
Configuration backup can fail after upgrade to v8.5. This only occurs on a very small number of systems that have a particular internal cluster state. If a system is running v8.5 and does not have an informational eventlog entry with error ID 988100 (CRON job failed), then it is not affected.
(show details)
Symptom |
Configuration |
Environment |
Systems that have upgraded to v8.5 |
Trigger |
None |
Workaround |
None |
|
8.5.2.0 |
Reliability Availability Serviceability |
HU02497 |
All |
High Importance
|
A system with direct Fibre Channel connections to a host, or to another Spectrum Virtualize system, might experience multiple node warmstarts
(show details)
Symptom |
Multiple Node Warmstarts |
Environment |
Systems running v8.4.0.4 and later, v8.4.2 and later, or v8.5 with direct-attached Fibre Channel connections |
Trigger |
Fibre Channel direct-attached hosts |
Workaround |
Connect affected HBAs via a Fibre Channel switch |
|
8.5.2.0 |
Hosts, Interoperability |
HU02507 |
All |
High Importance
|
A timing window exists in the code that handles host aborts for an ATS (Atomic Test and Set) command, if the host is NVMe-attached. This can cause repeated node warmstarts.
(show details)
Symptom |
Single Node Warmstart |
Environment |
Systems running V8.5.0 or V8.5.1 |
Trigger |
None |
Workaround |
None |
|
8.5.2.0 |
Host Cluster, Hosts |
HU02511 |
All |
High Importance
|
Code version 8.5.0 includes a change in the driver setting for the 25Gb ethernet adapter. This change can cause port errors, which in turn can cause iSCSI path loss symptoms
(show details)
Symptom |
Loss of Access to Data |
Environment |
Systems running V8.5.0 |
Trigger |
None |
Workaround |
None |
|
8.5.2.0 |
Host Cluster, Hosts, SCSI Unmap, iSCSI |
HU02512 |
FS5000 |
High Importance
|
An FS5000 system with a Fibre Channel direct-attached host can experience multiple node warmstarts
(show details)
Symptom |
Multiple Node Warmstarts |
Environment |
Systems running v8.5 |
Trigger |
Fibre Channel direct-attached hosts |
Workaround |
None |
|
8.5.2.0 |
Hosts |
HU02523 |
All |
High Importance
|
False Host WWPN state shows as degraded for direct attached host after upgrading to 8.5.0.2
(show details)
Symptom |
None |
Environment |
Systems running V8.5.0 |
Trigger |
None |
Workaround |
This does not affect the function or failover behaviour of a host so it can be ignored |
|
8.5.2.0 |
Host Cluster, Hosts, System Update |
HU02530 |
All |
High Importance
|
Upgrades from 8.4.2 or 8.5 fail to start on some platforms
(show details)
Symptom |
None |
Environment |
System is running 8.4.2 or 8.5 with > 1 DRP pools. Seen on DH8 nodes but may affect other types |
Trigger |
None |
Workaround |
None |
|
8.5.2.0 |
System Update |
HU02538 |
All |
High Importance
|
Some systems may suffer a thread locking issue caused by the background copy / cleaning progress for flash copy maps
(show details)
Symptom |
Single Node Warmstart |
Environment |
Systems running V8.2.1+ |
Trigger |
Small timing window when a map leaves a dependency chain |
Workaround |
None needed, recoverable via single node warmstart |
|
8.5.2.0 |
FlashCopy |
IT41191 |
All |
High Importance
|
If a REST API client authenticates as an LDAP user, a node warmstart can occur
(show details)
Symptom |
Single Node Warmstart |
Environment |
Systems running v8.5 |
Trigger |
REST API authentication with LDAP user |
Workaround |
Use a locally-authenticated user instead of an LDAP user |
|
8.5.2.0 |
REST API |
IT41835 |
All |
High Importance
|
A T2 recovery may occur when a failed drive in the system is replaced with an unsupported drive type
(show details)
Symptom |
Loss of Access to Data |
Environment |
System that have drives reporting as UNSUPPORTED |
Trigger |
A drive with a tech type as UNSUPPORTED will cause this T2 during drive replacement. |
Workaround |
The system should recover automatically. To prevent the issue in the future, make sure system supported drive is used during replacement |
|
8.5.2.0 |
Drives |
SVAPAR-99273 |
All |
High Importance
|
If a SAN switch's Fabric Controller issues an abort (ABTS) command, and then issues an RSCN command before the abort has completed, this unexpected switch behaviour can trigger a single-node warmstart.
(show details)
Symptom |
Single Node Warmstart |
Environment |
None |
Trigger |
An unexpected sequence of Fibre Channel frames received from Fabric Controller |
Workaround |
None |
|
8.5.2.0 |
|
HU02456 |
FS5100, FS5200, FS7200, FS9200 |
Suggested
|
Unseating a NVMe drive after automanage failure can cause a node to warmstart
(show details)
Symptom |
Single Node Warmstart |
Environment |
Systems running 8.1.x onwards |
Trigger |
Unseating of an NVMe drive after automanage failure |
Workaround |
None as this issue is difficult to encounter |
|
8.5.2.0 |
Drives |
HU02484 |
All |
Suggested
|
The GUI does not allow expansion of DRP thin or compressed volumes
(show details)
Symptom |
None |
Environment |
Systems running 8.5 |
Trigger |
None |
Workaround |
Use the expandvdisksize CLI command instead |
|
8.5.2.0 |
Data Reduction Pools, Graphical User Interface |
HU02487 |
All |
Suggested
|
Problems expanding the size of a volume using the GUI
(show details)
Symptom |
None |
Environment |
Systems running 8.2.1 or later |
Trigger |
None |
Workaround |
Use the equivalent CMD line command instead such as expandvdisksize |
|
8.5.2.0 |
Graphical User Interface |
HU02491 |
All |
Suggested
|
On upgrade from v8.3.x, v8.4.0 or v8.4.1 to v8.5, if the system has Global Mirror with Change Volumes relationships, a single node warmstart can occur
(show details)
Symptom |
Single Node Warmstart |
Environment |
Systems upgrading to v8.5 with GMCV |
Trigger |
None |
Workaround |
Stop all GMCV relationships before upgrading |
|
8.5.2.0 |
Global Mirror With Change Volumes |
HU02494 |
All |
Suggested
|
A system with a DNS server configured, which cannot ping the server, will log information events in the eventlog. In some environments the firewall blocks ping packets but allows DNS lookup, so this APAR disables these events.
(show details)
Symptom |
Configuration |
Environment |
Systems running v8.4.1, v8.4.2 or v8.5 with DNS servers that cannot be pinged. |
Trigger |
Firewall rules that block ping to DNS server |
Workaround |
Change firewall configuration to allow ping to DNS server |
|
8.5.2.0 |
Reliability Availability Serviceability |
HU02498 |
All |
Suggested
|
If a host object with no ports exists on upgrade to v8.5, the GUI volume mapping panel may fail to load.
(show details)
Symptom |
Configuration |
Environment |
Systems running v8.5 |
Trigger |
Upgrade to v8.5, when a host object has no ports specified |
Workaround |
None |
|
8.5.2.0 |
Graphical User Interface |
HU02501 |
All |
Suggested
|
If an internal I/O timeout occurs in a RAID array, a node warmstart can occur
(show details)
Symptom |
Single Node Warmstart |
Environment |
Systems running v8.5 |
Trigger |
I/O timeout on a RAID array |
Workaround |
None |
|
8.5.2.0 |
RAID |
HU02505 |
All |
Suggested
|
A single node warmstart can occur on v8.5 systems running DRP, due to a low-probability timing window during normal running
(show details)
Symptom |
Single Node Warmstart |
Environment |
Systems running v8.5 |
Trigger |
None |
Workaround |
None |
|
8.5.2.0 |
Data Reduction Pools |
HU02508 |
All |
Suggested
|
The mkippartnership cli command does not allow a portset with a space in the name as a parameter.
(show details)
Symptom |
None |
Environment |
Systems running V8.5.0 |
Trigger |
portset containing a space |
Workaround |
Request customer recreate portset name without a space |
|
8.5.2.0 |
Command Line Interface |
HU02509 |
All |
Suggested
|
Upgrade to v8.5 can cause a single node warmstart, if nodes previously underwent a memory upgrade while DRP was in use
(show details)
Symptom |
Single Node Warmstart |
Environment |
Systems running v8.5 |
Trigger |
Upgrade to v8.5, after memory upgrade was performed while DRP was in use. |
Workaround |
None |
|
8.5.2.0 |
Data Reduction Pools |
HU02514 |
All |
Suggested
|
Firmware upgrade may fail for certain drive types, with the error message CMMVC6567E The Apply Drive Software task cannot be initiated because no download images were found in the package file
(show details)
Symptom |
Configuration |
Environment |
Systems running v8.5 |
Trigger |
Drive firmware upgrade |
Workaround |
None |
|
8.5.2.0 |
Drives |
HU02515 |
FS9500 |
Suggested
|
Fan speed on FlashSystem 9500 can be higher than expected, if a high drive temperature is detected
(show details)
Symptom |
None |
Environment |
FlashSystem 9500 running v8.5 |
Trigger |
None |
Workaround |
None |
|
8.5.2.0 |
Drives |
SVAPAR-93987 |
All |
Suggested
|
A timeout may cause a single node warmstart, if a FlashCopy configuration change occurs while there are many I/O requests outstanding for a source volume which has multiple FlashCopy targets
(show details)
Symptom |
Single Node Warmstart |
Environment |
FlashCopy with multiple targets for a single source volume |
Trigger |
Timing window during FlashCopy configuration change |
Workaround |
None |
|
8.5.2.0 |
FlashCopy |