Publications and related information
The following Portable Document Format (PDF) publications and related online information sources are available for IBM FlashSystem® A9000R 12.2.x.
To view a PDF file, you need Adobe Reader. You can download it at no charge from the Adobe website.
- For release note publications, see Release note PDF publications.
- To access PDF versions of publications, see the Publications and related information within the IBM Hyper-Scale Manager documentation.
Publications
| IBM FlashSystem A9000R publication | Description | PDF download link |
|---|---|---|
| Product Overview | This publication provides introductory and conceptual information about the
IBM FlashSystem A9000R functional
features. Publication number: SC27-8558-11 |
|
| Deployment Guide | This publication describes the hardware deployment and other preparation tasks
for IBM FlashSystem A9000R. Publication number: GC27-8565-11 |
|
| CLI Reference Guide | This publication describes the available command-line interface (CLI)
commands, parameter definitions, and return codes for IBM FlashSystem A9000R. Publication number: SC27-8711-08 |
|
| Open API Reference Guide | This publication describes the IBM
FlashSystem A9000 and IBM FlashSystem A9000R Open
Application Programming Interface (API). Publication number: SC27-8561-04 Note: The
publication released for version 12.0.3 is also applicable to version 12.2.1.
|
| IBM Spectrum Accelerate Family HyperSwap Quorum Witness publication | Description | PDF download link |
|---|---|---|
| User Guide | This publication describes how to install and operate IBM Spectrum Accelerate Family HyperSwap Quorum Witness, a software component required for IBM HyperSwap solution. Publication number: SC27-4631-05 |
| XIV® Remote Support Proxy publication | Description | PDF download link |
|---|---|---|
| Installation and User Guide | This publication provides installation and user guidance for IBM Remote Support Proxy 1.3.x. Publication number: GA32-0795-07 |
Customer self-support information
To IBM customers who are not receiving on-site service from IBM:
If you wish to obtain a license for an IBM proprietary software tool that facilitates the maintenance of IBM FlashSystem A9000, FlashSystem A9000R, or XIV Gen3 systems (the Support Tool), send an email request to the following email address: askaccel@us.ibm.com.
The terms of this license will allow you, your agent or contractor to use the Support Tool solely to provide maintenance for your IBM storage product. You remain responsible for ensuring that any such agent or contractor is in compliance with the terms and conditions of the IBM license. Please note that use of the Support Tool is provided on an 'as is' basis and should be used only by trained, skilled personnel. IBM is not responsible for issues arising from use of the Support Tool and reserves the right to assist you in resolving such issues on a time and materials basis.
Related information
On the following online information sources you can find additional information and publications related to IBM FlashSystem A9000R.
| IBM information source | Description |
|---|---|
| IBM IT Infrastructure webpage | Data sheets, white papers, videos, and other marketing materials for IBM Flash Storage products |
| IBM FlashSystem A9000 documentation | Product documentation for IBM FlashSystem A9000 |
| IBM Storage Redbooks® | IBM Redbooks and Redpapers on IBM storage products |
| External information source | Description | PDF download link |
|---|---|---|
| FSTC RFID IT Assets – Phase 2 Business Case and Best Practices | This report contains RFID requirements and specifications, published by the Financial Services Technology Consortium (FSTC). |