Set up Call Home notifications to yourself and IBM
Configure your system to send notifications when a new event is reported.
Correct any issues reported by your system as soon as possible. To avoid monitoring for new events by constantly monitoring the management GUI, configure your system to send notifications when a new event is reported. Select the type of event that you want to be notified about. For example, restrict notifications to just events that require immediate action. Several event notification mechanisms exist:
- Email. An event notification can be sent to one or more email addresses. This mechanism notifies individuals of problems. Individuals can receive notifications wherever they have email access which includes mobile devices.
- Simple Network Management Protocol (SNMP). An SNMP trap report can be sent to a data-center management system, such as IBM® Systems Director, that consolidates SNMP reports from multiple systems. Using this mechanism, you can monitor your data center from a single workstation.
- Syslog. A syslog report can be sent to a data-center management system that consolidates syslog reports from multiple systems. Using this mechanism, you can monitor your data center from a single workstation.
- Call Home. If your system is within warranty, or you have a hardware maintenance agreement, configure your system to send email events to IBM if an issue that requires hardware replacement is detected. This mechanism is called Call Home. When the event is received, IBM automatically opens a problem report, and if appropriate, contacts you to verify if replacement parts are required. If you set up Call Home to IBM, ensure that the contact details that you configure are correct and kept up to date as personnel change.