Resolving a problem
Described here are some procedures to help resolve fault conditions that might exist on your system and which assume a basic understanding of the Storwize® V3500 system concepts.
- Procedures that involve data collection and system configuration
- Procedures that are used for hardware replacement.
Always use the recommended actions on the Events panel of the management GUI as the starting point to diagnose and resolve a problem.
The following topics describe a type of problem that you might experience, that is not resolved by using the management GUI. In those situations, review the symptoms and follow the actions that are provided here.
The Start here: Use the management GUI to run fix procedures topic gives the starting point for any service action. The situations covered in this section are the cases where you cannot start the management GUI or the node canisters in the control enclosure are unable to run the system machine code.