Program Temporary Fix (PTF) for IBM(R) WebSphere(R) Voice Server 4.2 for AIX(R) - Use with WebSphere Voice Response for AIX README CONTENTS 1.0 ABSTACT 2.0 PREREQUISITES 3.0 INSTALLATION INSTRUCTIONS 4.0 NOTICES AND TRADEMARKS 1.0 ABSTACT This fix corrects a problem where a TTS error would be logged with the following message: E 08/25/06-10:20:32.368 cmm CmmClientAccessList::convertToClientSharedMemoryAddress(void*,void*) Server segment not found in client access list. This would indicate incorrect allocation of memory by TTS. 2.0 PREREQUISITES To install this PTF, you must have WebSphere Voice Server 4.2.0.3 (WVS 4.2 PTF3) installed. 3.0 INSTALLATION INSTRUCTIONS 1. On each server, log on as a member of the group 'vvt', then shut down all IBM WebSphere Voice Server components by using the 'pm exit' command. If this is a TTS server with at least one concatenative voice installed, also execute 'cmmcmd shutdown' to unload the voice(s). 2. Log on to AIX as 'root'. 3. Type 'smit' and press Enter. 4. Select 'Software Installation and Maintenance' and press Enter. 5. Select 'Install and Update Software' and press Enter. 6. Select 'Update Software by Fix (APAR) and press Enter. 7. For 'Input device / directory for software' enter location of Fix and press Enter. 8. For 'Fixes to install' press F4 to list available fixes. Select IY93840 and press Enter. 9. A panel is then displayed where additional install options may be specified. The remainder of the options can be left as the default values. However, it is recommended that the "COMMIT software updates?" option be set to "NO", since it is not possible to remove the update once it has been committed. You can commit the update at a later date, if you wish, once you are satisfied with it. If you do decide to set this field to "NO", then it will be necessary to set "SAVE replaced files?" to "YES". Note: Some of the options may need to be altered if there is not enough free disk space available for the install. See your AIX Installation Guide for more details. 11. After installing IY93840, you may log off as user 'root', log on as a user member of group 'vvt' and start WVS. 4.0 NOTICES AND TRADEMARKS This information was developed for products and services offered in the United States. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. 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WebSphere Voice Server AIX 5724F72 PTF 4.2.0.3