Program Temporary Fix (PTF) for IBM(R) WebSphere(R) Voice Server 4.2 for AIX(R) - Use with WebSphere Voice Response for AIX README CONTENTS 1.0 ABOUT THIS README FILE 2.0 WHAT'S NEW IN THIS PTF 3.0 INSTRUCTIONS FOR USING THIS PTF 4.0 KNOWN LIMITATIONS 5.0 NOTICES AND TRADEMARKS 1.0 ABOUT THIS README FILE This README describes how to apply the Program Temporary Fix (PTF) to an existing installation of IBM WebSphere Voice Server Version 4.2 for AIX - Use with WebSphere Voice Response for AIX. The following is a prerequisite for this PTF: o For AIX 5.1: Maintenance level 2, delivered as APAR IY21957. (This APAR is available as downloadable files from https://techsupport.services.ibm.com/server/aix.fdc) o For AIX 5.2: Maintenance level 1. (ML1 is available as downloadable files from https://techsupport.services.ibm.com/server/aix.fdc) For computers on which WebSphere Voice Response is installed, the following are prerequisites for this PTF: o IBM WebSphere Voice Response for AIX Version 4.2.0 o The WebSphere Voice Response Java(R) Beans environment at level 2.3.0.5200, delivered as PTF U487155/APAR IY39935. Note: The above prerequisite PTFs are available as downloadable files from http://www-03.ibm.com/servers/eserver/support/pseries/aixfixes.html 2.0 WHAT'S NEW IN THIS PTF This PTF provides the following enhancements: o Support4wvs command improvements (141003). o Fixes to diskmon command (142937). Program bugs reported in the following APARs are fixed in this PTF: o IY68133 - Removed WVR level warnings from VV_SampleLogger.imp o IY68341 - Intermittent false No free TTS engines o IY69152 - Support4wvs deletes temp directory specified when -t option is used. o IY70768 - ASR/TTS resources are not available if pingTimer:0 set. o IY58378 - TTS text2pcm core. 3.0 INSTRUCTIONS FOR USING THIS PTF PTF 4.2.0.3 applies to the following release: Version 4.2 Ensure that IBM WebSphere Voice Server Version 4.2 for AIX - Use with WebSphere Voice Response for AIX, program number 5724-F72, and at least one IBM WebSphere Voice Server Version 4.2 for AIX Language Support are already installed. To determine the current level, enter this command: lslpp -L "viavoice*" CAUTION: To avoid downtime due to accidents or errors, back up your entire system image prior to installing this PTF. Refer to the DirectTalk or Voice Response for AIX Installation guide for the information on backing up a system image. To install this PTF, use the System Management Interface Tool (SMIT) as instructed in the following steps. Note that the SMIT panels that are described are those which are supported on AIX 5.1, and may differ slightly on your system. However, you should still be able to use SMIT to navigate to the correct menu. If you need additional information about using SMIT and installing software, please refer to your AIX Installation Guide. A certain amount of free disk space is required for the installation of this PTF. If there is not enough space available, SMIT will advise you of this prior to attempting the install process. Installation Instructions 1. On each server, log on as a member of the group 'vvt', then shut down all IBM WebSphere Voice Server components by using the 'pm exit' command. If this is a TTS server with at least one concatenative voice installed, also execute 'cmmcmd shutdown' to unload the voice(s). 2. On each client, shut down all DirectTalk/Voice Response components by using the 'DT_shutdown' command. 3. Log on to AIX as 'root'. 4. Type 'smit' and press Enter. 5. Select 'Software Installation and Maintenance' and press Enter. 6. Select 'Install and Update Software' and press Enter. 7. Select 'Update Installed Software to Latest Level (Update ALL) and press Enter. 8. Press F4 to list the available devices. Select the device where the update media is loaded and press Enter. Alternatively, overtype the field with the device name. 9. A panel is then displayed where additional install options may be specified. The remainder of the options can be left as the default values. However, it is recommended that the "COMMIT software updates?" option be set to "NO", since it is not possible to remove the update once it has been committed. You can commit the update at a later date, if you wish, once you are satisfied with it. If you do decide to set this field to "NO", then it will be necessary to set "SAVE replaced files?" to "YES". Note: Some of the options may need to be altered if there is not enough free disk space available for the install. See your AIX Installation Guide for more details. Finally, ensure that the media is loaded correctly, and press Enter to start the install. 10. After installing the PTF, re-import the ViaVoice Custom Server. Refer to "Setting up WebSphere Voice Response to use WebSphere Voice Server" in Chapter 3 of the Administrator's Guide for details on importing the ViaVoice Custom Server. Note: You must stop the Custom Server if it is running before re-importing. This concludes the update installation. 4.0 KNOWN LIMITATIONS o When using annotations to switch Formant text-to-speech languages in a multilingual environment, the voice characteristics set for the current language will be used for the newly activated language. To change the voice characteristics for the newly activated language, specify the desired voice-characteristics and language annotations. o Multilingual text-to-speech processes (ttsp) cannot be configured for Hong Kong Cantonese, Japanese, or Simplified Chinese. o User-supplied values for all path names cannot be DBCS characters. o Use of WVS with xlC runtime at level 6.0.0.8 is not supported. Use 6.0.0.7 or 6.0.0.11 instead. 5.0 NOTICES AND TRADEMARKS This information was developed for products and services offered in the United States. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-IBM product, program, or service. IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to: IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 USA For license inquiries regarding double-byte (DBCS) information, contact the IBM Intellectual Property Department in your country or send inquiries, in writing, to: IBM World Trade Asia Corporation Licensing 2-31 Roppongi 3-chome, Minato-ku Tokyo 106, Japan The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. The licensed program described in this information and all licensed material available for it are provided by IBM under terms of the IBM Customer Agreement, IBM International Program License Agreement, or any equivalent agreement between us. 5.1 Trademarks and service marks AIX, IBM, ViaVoice, and WebSphere are registered trademarks of International Business Machines Corporation in the United States, other countries, or both. Java is a trademark or registered trademark of Sun Microsystems, Inc., in the United States, other countries, or both. (C) Copyright IBM Corporation 2002, 2003. All rights reserved. WebSphere Voice Server AIX 5724F72 PTF 4.2.0.3