WebSphere Integration Developer

© Copyright International Business Machines Corporation 2006. All rights reserved. US Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

If you have installed national language support for WebSphere Integration Developer 6.0.2, this readme file is available in the following national languages:

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Readme file for Version 6.0.2

1.0 Description
2.0 Update history
3.0 Backward compatibility
4.0 System requirements
5.0 Supported hardware and software
6.0 Getting started
   6.1 Installation
   6.2 Migration
7.0 Updates, limitations, and known problems
   7.1 Release notes
   7.2 Other sources of information
8.0 Contacting IBM Software Support

1.0 Description

Based on service-oriented architecture (SOA) and Eclipse technology, IBM® WebSphere® Integration Developer 6.0 is a tool for the rapid assembly of business solutions. With WebSphere Integration Developer, you can describe all styles of processes with one programming model based on Business Process Execution Language (BPEL). Easy to use, it requires relatively minimal skills. It offers rich features for integrated development, testing, and deployment to WebSphere Process Server 6.0. Here are some of the features:

The announcement letter for WebSphere Integration Developer 6.0.2 is available on the Web at www.ibm.com/common/ssi/OIX. See the announcement letter for the following types of information:

2.0 Update history

None

3.0 Backward compatibility

None

4.0 System requirements

System requirements for WebSphere Integration Developer 6.0 are found in the following document:

WebSphere Integration Developer detailed system requirements

5.0 Supported hardware and software

Information about supported hardware, software, and operating systems for WebSphere Integration Developer 6.0.2 are found in the following techdocs:

6.0 Getting started

6.1 Installation

The most common task in getting started with WebSphere Integration Developer 6.0 is to install it. Installation information is contained in the following documents:

Other information relating to installation may be found at the following resources:

6.2 Migration

Another common task in getting started with WebSphere Integration Developer 6.0 is to migrate your resources from WebSphere Studio Application Developer Integration Edition. Migration information is contained in the following documents:

Other information relating to migration may be found at the following resources:

7.0 Updates, limitations, and known problems

7.1 Release notes

Updates, limitations, and known problems and workarounds for the WebSphere Integration Developer 6.0 components are documented in the following component release notes:

A PDF document containing all of these component release notes is available in the techdoc WebSphere Integration Developer 6.0.2 readme.

7.2 Other sources of information

View the Rational Application Developer 6.0.1.1 readme

Updates, limitations, and known problems and workarounds for WebSphere Integration Developer 6.0 and WebSphere Process Server 6.0 might also documented in the form of other techdocs or technotes on the IBM Software Support Web site.

As limitations and problems are discovered and resolved, the IBM Software Support team updates the knowledge base. By searching the knowledge base, you can quickly find workarounds or solutions to problems that you experience. The following link launches a customized query of the live Support knowledge base. To create your own query, go to the Advanced search page on the IBM Software Support Web site:

View all technotes for WebSphere Integration Developer 6.0

8.0 Contacting IBM Software Support

IBM Software Support provides assistance with product defects.

Before you submit your problem to IBM Software Support, ensure that your company has an active IBM software maintenance contract, and that you are authorized to submit problems to IBM. The type of software maintenance contract that you need depends on the type of product that you have:

If you are not sure what type of software maintenance contract you need, call 1-800-IBMSERV (1-800-426-7378) in the United States. From other countries, go to the Contacts page of the IBM Software Support Handbook at http://techsupport.services.ibm.com/guides/contacts.html and click the name of your geographic region for phone numbers of people who provide support for your location.

To contact IBM Software support, follow these steps:

Determine the business impact of your problem

When you report a problem to IBM, you are asked to supply a severity level. Therefore, you need to understand and assess the business impact of the problem that you are reporting. Use the following criteria:

Severity 1 The problem has a critical business impact: You are unable to use the program, resulting in a critical impact on operations. This condition requires an immediate solution.
Severity 2 This problem has a significant business impact: The program is usable, but it is severely limited.
Severity 3 The problem has some business impact: The program is usable, but less significant features (not critical to operations) are unavailable.
Severity 4 The problem has minimal business impact: The problem causes little impact on operations or a reasonable circumvention to the problem was implemented.

Describe your problem and gather background information

When describing a problem to IBM, be as specific as possible. Include all relevant background information so that IBM Software Support specialists can help you solve the problem efficiently. To save time, know the answers to these questions:

Submit your problem

You can submit your problem to IBM Software Support in one of two ways:

If the problem you submit is for a software defect or for missing or inaccurate documentation, IBM Software Support creates an Authorized Program Analysis Report (APAR). The APAR describes the problem in detail. Whenever possible, IBM Software Support provides a workaround that you can implement until the APAR is resolved and a fix is delivered. IBM publishes resolved APARs on the Software Support Web site daily, so that other users who experience the same problem can benefit from the same resolution.

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