Configuring an event for an escalation

If an escalation occurs during the execution of a human task, you may want to notify an event handler within the application environment.

To configure an event and add it to your business application model, follow these instructions.
  1. Declare a notification event handler for your task as described here:
    1. In the human task editor click the Details tab.
    2. In the Event handler name field, enter a name for your notification event handler.
      Note: This name is not the name of the implementation class.
    3. Click Save.
  2. Add your plugin to your application:
    1. Switch to the Resource perspective.
    2. In the Navigator, expand your business integration project.
    3. In the META-INF folder, create a new folder services.
    4. Right-click the services folder and select New > File .
    5. In the File name field of the New File wizard, , enter com.ibm.task.spi.EventHandlerNameNotificationEventHandlerPlugin Where EventHandlerName is the event handler name you have specified for your task.
    6. Click Finish.
  3. Specify an escalation with a notification type Event:
    1. Switch to the Business Integration perspective and open your task in the human task editor.
    2. In the Escalation settings section, select the escalation.
    3. Click the Details tab.
    4. Configure the escalation as needed (for help, see the Related tasks section below). For Notification type, choose Event from the list of available options.
    5. Save your work.
Related tasks
Creating an escalation for your human task
Setting duration values for your human task

Related information

Setting expiration values on invoke and human task activities in a business process
Interface UserCalendar

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