Online help - release notes

1.0 Known problems and limitations
   1.1 Menu integration
   1.2 Very slow document loading, or failure to load
   1.3 Working in offline mode (Windows 2000)
   1.4 Using Internet Explorer in offline mode
   1.5 Infopop truncation occurs for certain DBCS languages
   1.6 Help topic tree collapse behavior

1.0 Known problems and limitations

1.1 Menu integration

The Help view does not contribute its actions to the workbench menu. For example, you cannot use Edit > Copy to copy selected help content. To copy selected text, right-click in the Help view and select Copy, or click Ctrl-C.

1.2 Very slow document loading, or failure to load

If your LAN settings are not properly configured for local host access, your help browser might open to a blank page, or display an HTTP error instead of a help page. As well, you may experience long delays when loading help documents. Your system administrator can configure your LAN settings so that help documents can be accessed from the local help server.

In the Control Panel, open Internet Options, click the Connections tab and choose LAN Settings.
If your host was configured to use DHCP for IP assignment, make sure that the Automatically detect settings check box is cleared.
If you use a proxy server, ensure that the Bypass proxy server for local addresses check box is selected.
In Advanced settings for proxies, add 127.0.0.1;localhost to the Exceptions list (if these addresses are not already listed).
If you are using an automatic configuration script for proxy settings, and are not sure that the script is correct, clear the Use automatic configuration script check box.

If the above steps do not fix your problem, try changing the port and host properties in the preferences.ini file in your org.eclipse.tomcat plug-in. In general, setting host=localhost or host=127.0.0.1 should work. Also, especially when running a firewall, you may want to set port=80 or some other firewall-friendly value.

1.3 Working in offline mode

If you are experiencing problems when not connected to the network you must install the loopback adapter from the Windows installation CD.

1.4 Using Internet Explorer in offline mode

If you have been using Internet Explorer in Offline mode, when you access the help system, you will get a message indicating that the Web page you requested is not available offline. Click Connect to return the system behavior to normal.

1.5 Infopop truncation occurs for certain DBCS languages

In certain DBCS languages, some infopops may be truncated if you use 800 x 600 screen resolution. If this occurs, increase your screen resolution.

1.6 Help topic tree collapse behavior

When the selected topic in the navigation tree is hidden, clicking on a "+" or "-" icon to expand or collapse a node just brings the topic into view, but does not expand or collapse the desired node. The workaround is to either double click on the node to expand or collapse it, or to click on a visible topic and then on the "+" or "-" icon.

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