IBM® Support Assistant (ISA) enables you to search the product documentation, create product management reports (PMRs), and package log files. WebSphere® Sensor Events supports version 4.1 and earlier versions of ISA. You can install more than one version of ISA on the same system.
ISA collects logs for WebSphere Sensor Events, WebSphere Application Server, WebSphere MQ, and your DB2® Workgroup Server Edition systems or Oracle server.
ISA is a standalone application that you can install on any workstation, and then enhance it by installing plug-in modules for the IBM products you use. For more information about ISA and its features, refer to the ISA Support page.
To see a list of supported platforms for ISA, go to: http://www.ibm.com/support/docview.wss?rs=3455&uid=swg27012685
ISA can be installed locally with WebSphere Sensor Events and WebSphere Application Server, or you can install it on a remote system.