WebSphere brand IBM WebSphere Premises Server, Version 6.1.x

Installing IBM Support Assistant

WebSphere® Premises Server supports version 3.0.2 and later versions of IBM® Support Assistant (ISA). You can install more than one version of ISA on the same system.

About this task

ISA can be installed locally with WebSphere Premises Server and WebSphere Application Server, or you can install it on a remote system.

Procedure
  1. Install WebSphere Premises Server.
  2. Install ISA.
  3. Locate the ISA plug-in files:
    • Windows IBM_RFID_HOME\premises\isa\plugin\com.ibm.esupport.client.product.SSAN9K61
    • Linux IBM_RFID_HOME/premises/isa/plugin/com.ibm.esupport.client.product.SSAN9K61
  4. Use the ISA updater to install the WebSphere Premises Server plug-in. Alternatively, you can download and install the WebSphere Premises Server plug-in, and any additional product plug-ins, from the list of supported ISA plug-ins.
  5. Use the links on the ISA Support page for detailed instructions on using ISA.

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