IBM® Support Assistant (ISA) is part of the WebSphere® Premises Server installation package. ISA enables you to search the product documentation, create product management reports (PMRs), and package log files.
Specifically, ISA collects logs for WebSphere Premises Server, WebSphere Application Server, WebSphere MQ, and your DB2® for Linux®, UNIX®, and Windows® systems or Oracle server.
ISA is a standalone application that you can install on any workstation, and then enhance it by installing plug-in modules for the IBM products you use. For more information about ISA and its features, refer to the ISA Support page.