If you receive an application error after clicking the hyperlink to invoke the WebFacing application, check the error message just below it. The error message contains details about the cause of the error. One of the more frequent messages is that the WebFacing server is not started.
STRTCPSVR *WEBFACING
You will receive the same message if the iSeries server you have specified to connect to does not exist, so use the WebFacing project properties to ensure that the server name is correct.
NETSTAT *CNN
Press F14 to show
the port numbers, and use option 8 to check the jobs using port 4004.
You can easily check to determine whether or not the WebFacing server on the iSeries host has been responding to a request by checking the idle time in the Work with TCP Connections Status list.
If the idle time is close to zero and you are the only user running WebFacing applications, then your last request has been received by the WebFacing server and the job logs should help you find the problem.
If the idle time is high, then the request did not make it to the WebFacing server. Check the iSeries server name you specified in the WebFacing project, and check the authentication. You can try removing the automatic authentication in the WebFacing project properties to force a signon dialog. If the signon dialog appears, you know that you reached the iSeries server and you can check the WebFacing server environment as described before.
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