Troubleshooting Business Process Choreographer Explorer
Use this to solve problems relating to the Business Process Choreographer
Explorer.
Why and when to perform this task
Use the following information to solve problems relating to Business
Process Choreographer Explorer.
Steps for this task
If restarting the business process container causes an error in Business
Process Choreographer Explorer.
If you try to access Business Process Choreographer Explorer with
a browser, but get the error message 'HTTP 404 - File not found', try the
following:
Use the administrative console to make sure that the Web client application BPCExplorer_node_name_server_name is actually deployed and running on the server.
In the administrative console, on the page for the application, under
"View Deployment Descriptor", verify that the context root is the one you
used when setting up the Business Process Choreographer Explorer.
If you get an error message when using Business Process Choreographer
Explorer, click the Search for more information link
on the error page. This starts a search for the error code on the IBM® technical
support site. This site only provides information in English. Copy the error
message code that is shown on the Business Process Choreographer Explorer
Error page to the clipboard. The error code has the format CWWBcnnnnc,
where each c is a character and nnnn is a 4-digit number.
Go to the WebSphere Process Server technical support page.
Paste the error code into the Additional search terms field and click Go.
If you can log onto Business Process Choreographer Explorer, but
some items are not displayed, or if certain buttons are not enabled, this
indicates a problem with your authorization.
Possible solutions
to this problem include:
Use the administrative console to turn security on.
Check that you are logged onto Business Process Choreographer Explorer
using the correct identity. If you log on with a user ID that is not a process
or task administrator, all administrative views and options will be invisible
or not enabled.
Use WebSphere® Integration
Developer to check or modify the authorization settings defined in the business
process.
Error message CWWBU0001E: "A communication error occurred when
the BFMConnection function was called" or "A communication error occurred
when the HTMConnection function was called". This error can indicate
that the business process container or human task container, respectively,
has been stopped and the client could not connect to the server. Verify that
the business process container and the human task container are
running and accessible. The nested exception might contain further details
about the problem.
Error message WWBU0024E: "Could not establish a connection to local
business process EJB with a reason "Naming Exception". This error
is thrown if users attempt to log on while the business process container
is not running. Verify that the application BPEContainer_InstallScope is
running, where InstallScope is either the cluster_name or hostname_servername.