There are four primary conditions under which you are unable to
access the Common Base Event browser.
Conditions
"Cannot find server"
WebSphere Process Server (or
network server) is unavailable. When you attempt to launch the event browser
URI, a "Cannot find server" browser page will be returned, which indicates
that the server is unavailable. In this case, you need to contact the process
server administrator to determine the cause of the problem.
"File not found"
WebSphere Process Server is
available; however, the event browser application may not be installed or
started on the server. When you attempt to launch the event browser URI, a "File
not found" browser page will be returned, which indicates that the server
is available, but the URI is not available on that server. In this case, you
need to contact the process server administrator to determine the cause of
the problem.
Logon panel appears
The WebSphere Process Server and
the event browser are available; however, you have not been mapped to the
proper role to allow access to the event browser. You will be prompted with
a logon panel. When you enter your userID and password, attempting to log
in, the login will fail. In this case, you need to contact the process server
administrator to get the proper authorization to launch the event browser.
Error message on "Get event data" panel
The WebSphere Process Server and
the event browser are available, and you have the proper authority to gain
access; however, the Common Event Infrastructure server
is unavailable. An error message will be displayed on the event browser Get
Events panel, when you click the Get Events button. The error information
is logged to the message log.
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