Refreshing the failed message counts

Use the administrative console to refresh the count of failed messages for business processes or human tasks.

Why and when to perform this task

The displayed number of messages on the hold queue and on the retention queue, and the number of message exceptions, remain static until refreshed. This task describes how to update and display the number of messages on those queues and the number of message exceptions.

Steps for this task

  1. Select the appropriate application server.

    Click Servers > Application servers > server_name.

  2. Refresh the message counts.
    On the Configuration tab, in the Container Settings section, click one of the following sequences:
    • For business processes: Business process container settings > Runtime Configuration > Refresh Message Count
    • For human tasks: Human task container settings > Runtime Configuration > Refresh Message Count

Result

The following updated values are displayed under General Properties:

What to do next

On this page, you can also replay the messages on these queues.

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