If you do not see a problem that resembles yours, or if the information provided does not solve your problem, contact IBM support for further assistance.
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Installation problems
This is a profile creation error.
The node name field is available during a custom installation. The length of the default node name is usually short enough. Avoid using a node name that is longer than 10 characters if possible.
You can select your own profiles path, which could be C:\profiles, for example.
You can select your own profile name.
Verify from the log.txt file that the ISMPConfigManagerLaunchAction is successful.
Examine the following messages in the log.txt file to determine whether the installation was successful. If so, you can run the Profile Creation wizard to create the default profile.
(date time), Install, com.ibm.ws.install.ni.ismp.actions.ISMPConfigManagerLaunchAction, msg1, INSTCONFSUCCESS: Post-installation configuration is successful. (date time), Install, com.ibm.ws.install.ni.ismp.actions.ISMPWSProfileLaunchAction, err, INSTCONFFAILED: Cannot complete required configuration actions after the installation. The configuration failed. The installation is not successful.
Refer to C:\Program Files\IBM\WebSphere\AppServer1234567890\logs\wasprofile\ wasprofile_create_default.log for more details. (date time), Install, com.ibm.ws.install.ni.ismp.actions.ISMPLogFileAction, msg1, Profile Creation Tool (PCT) is executed.
(date time), Install, com.ibm.ws.install.ni.ismp.actions.ISMPLogSuccessMessageAction, msg1, INSTCONFFAILED
The input line is too long.
If your profiles_directory_path\profile_name string is 80 characters or less and you still have a problem, edit the app_server_root\bin\setupCmdLine.bat file to make it use the Windows subst command. The subst command maps an entire path to a virtual drive. After editing the file, run the Profile creation wizard again. If changing the setupCmdLine.bat file does not fix the problem, you can install the WebSphere Application Server product using a shorter installation path, such as C:\WAS.
See "The input line is too long" section of Problems starting or using the wsadmin command for a description of how to edit the setupCmdLine.bat file.
NOTE: The following file systems will be expanded during the installation: /usr
The disk space is 33 Mbyte less than required. The installation cannot continue.
This error indicates that you deleted the installation root directory before using the uninstaller program to remove the product. Now you attempting to reinstall into the same directory.
To correct the problem, perform a manual uninstall. See Uninstalling manually for an introduction to manually uninstalling. The topic has a link to the manual uninstall procedure for your operating system.
(Month day, year time), Install, com.ibm.ws.install.ni.ismp.actions.ISMPWarningDialogAction, wrn, Specify a different directory or perform a manual uninstall to remove all packages before reinstalling to the same directory.
This error indicates that the xlC.rte 6.0 run-time code has not been installed. You must install the xlC.rte 6.0 run-time code before you install Global Security Kit 7 (GSKit7).
To correct this problem, download the run-time code from the AIX Support site at https://techsupport.services.ibm.com/server/aix.fdc. If you have AIX 5.2, you can install the xlC.rte 6.0 run-time code from the AIX 5.2 CD.
For a complete list of installation prerequisites, see http://www.ibm.com/software/webservers/appserv/doc/latest/prereq.html.
Searching for Java(tm) Virtual Machine... A suitable JVM could not be found. Please run the program again using the option -is:javahome <JAVA HOME DIR> Error writing file = There may not be enough temporary disk space. Try using -is:tempdir to use a temporary directory on a partition with more disk space.
This error can occur when you have not provided enough temp space to create a profile. Verify that you have a minimum of 40 MB of temp space available before creating a profile.
This error occurs when you enter localhost as the value for the Host name field in the Profile Creation wizard.
See Host name values for more information.
If you install the Web server plug-ins for WebSphere Application Server, you also install the ikeyman utility. The ikeyman utility is part of the Global Services Kit 7 (GSKit7).
Warning: Cannot convert string "-monotype-arial-regular-r-normal--*-140-*-*-p-*-iso8859-1" to type FontStruct
You can safely ignore the warning and use the ikeyman utility.
[root@bensonl2 bin]# ./ikeyman.sh Oct 19, 2004 10:47:26 AM java.util.prefs.FileSystemPreferences$3 run INFO: Created system preferences directory in java.home.
The utility is logging preferences. The message does not display when you use the utility again.
You can safell ignore the message.
(Oct 17, 2004 4:02:16 PM), Plugin.Install, com.ibm.wizard.platform.linux.LinuxProductServiceImpl, wrn, The installer could not successfully add the product information into the RPM database. Installation will continue as this is not critical to the installation of the product.
rpm -q --all
If the command hangs, the problem is a corrupt RPM database.
The ISMP Launch Browser action of the Installation wizard or the Update Installer wizard throws the following exception on Linux and UNIX systems:
com.installshield.wizardx.actions.LaunchBrowserAction, err, java.io.IOException: konqueror: not found STACK_TRACE: 11 java.io.IOException: konqueror: not found at java.lang.UNIXProcess.forkAndExec(Native Method) at java.lang.UNIXProcess.<init>(UNIXProcess.java:72) at java.lang.Runtime.execInternal(Native Method) at java.lang.Runtime.exec(Runtime.java:602) at java.lang.Runtime.exec(Runtime.java:524) at java.lang.Runtime.exec(Runtime.java:490) at com.installshield.util.BrowserLauncher.openURL(BrowserLauncher.java:578) at com.installshield.wizardx.actions.LaunchBrowserAction.execute(LaunchBrowserAction .java:62) at com.installshield.wizard.RunnableWizardBeanContext.run(RunnableWizardBeanContext. java:21)
This action searches for a Netscape, Mozilla, or Konqueror browser for displaying an HTML page or a Web site. In the case of the Web server plug-ins for WebSphere Application Server, the target page is the Plug-ins roadmap. Even though the ISMP Launch Browser action might find Mozilla or Netscape, the exception is thrown and a log entry occurs.
You can safely ignore this error.