IBM Support Assistant helps you find and use various IBM Support resources, such as updated documentation and problem determination tools.
Why and when to perform this task
Steps for this task
This opens the product support page, from which you can download the IBM Support Assistant and access various IBM Web resources, such as IBM product sites, IBM support sites, and links to IBM news groups.
Instructions can be found in the Installation_and_Troubleshooting_Guide.html file.
Instructions can be found in the Installation_and_Troubleshooting_Guide.html file. IBM Support Assistant is a Web application that is launched separately from the administrative console application. On the Windows® platform, the IBM Support Assistant is contained within its own GUI. On all other platforms, it is displayed in a Web browser.
What to do next
To learn more about how to use IBM Support Assistant, click the User Guide tab in the IBM Support Assistant window.
Related tasks
Starting and logging off the administrative console
Diagnosing problems (using diagnosis tools)