Use the administrative console to refresh the count of failed messages
for business processes or human tasks.
Before you begin
Why and when to perform this task
The displayed number of messages on the hold queue and on the retention
queue, and the number of message exceptions, remain static until refreshed.
This task describes how to update and display the number of messages on those
queues and the number of message exceptions.
Steps for this task
- Select the appropriate application server.
Click .
- Refresh the message counts.
On the
Configuration tab,
in the Container Settings section, click one of the following sequences:
- For business processes:
- For human tasks:
Result
The following updated values are displayed under
General
Properties:
- For business processes: The number of messages on the hold queue and on
the retention queue
- For human tasks: The number of messages on the hold queue
- If any exceptions occurred while accessing the queues, the message text
is displayed in the Message Exceptions field.