This section describes problems you may encounter when launching any of the designer tools. These include: Business Object Designer, Map Designer, Process Designer, and Relationship Designer. The following problems are addressed:
Problem |
---|
Designer tool fails with the following error message: failed to locate JVM.dll. |
Solution |
---|
The designer tool cannot find the jvm.dll file or it is loading an incorrect version of it. One or both of the following solutions should fix the problem:
|
Problem |
---|
System Manager opens, but designer tools cannot connect to it. |
Solution |
---|
This typically happens because System Manager cannot bind to a local port (default = 13000). The following list explains three possible reasons why this may happen along with solutions for each explanation.
If the above solutions do not solve the problem, you can try the following debugging argument in the startcsm.bat file to see if the console output provides any further insight into the problem: .... -consoleLog -vmargs -Dcom.ibm.btools.internal.comm.debug=true ...
|
Problem |
---|
System Manager opens, but designer tools cannot be launched from it. |
Solution |
---|
One of the following solutions should fix this problem:
|