Console Help not appearing when selected
If you click the Help button in
the Console and browser page appears telling you that the Help Server
is not running then there are two possible problems:
- You need to start the Help Server on the machine the Console
is running on. See, Starting the Help system.
- If you are running the Console in a browser from a machine that
the Help Server is not installed on, and the value for the Help
Server location is set to localhost, your local machine will be
used for the Help system. To change the location to the correct
IP address, edit the value of the ibm.bcg.help.host key in the bcg_console.properties
file, which is located in the {INSTALL DIR}/console/lib/config directory.
Note:
Users must log out of the Console and then log
back in to access the Help System after starting it.
