Creating
users
Use this feature to create user profiles. The system uses
user profiles to control console access, alert delivery, and user
visibility.
A user profile includes the user's name and contact
information (e-mail address and telephone numbers), login status
(Enabled or Disabled), as well as the user's alert status
(Enabled or Disabled), and visibility (Local or Global).
- If a user's login status is Enabled, the user can log
in to the Community Console. If a user's login status is
Disabled, the user cannot log in to the Community Console.
- If a user's alert status is Enabled, the user can receive
alert notifications. If a user's alert status is Disabled,
the user cannot receive alert notifications.
- If the user's visibility is Local, the user is only
visible to your organization. If a user's visibility is
Global, the user is visible to the entire hub community.
You can also auto-generate a password for a user.
Creating
a new user
Use this feature to add a new user. After you define your
users and groups, you can add users to groups.
- Click Account Admin > Profiles > Users.
The system displays the User List screen.
- Click Create in upper right corner of
the screen. The system displays the User Detail screen.
- Enter the user name (login name for the user).
- Select if you want to Enable or Disable console access for this
user.
- Enter the user's name (Given Name and Family Name.)
- Enter the e-mail address that the system will use to send alert
notifications to the user.
- Enter the user's telephone and fax numbers.
- Select if you want to Enable or Disable alert notification for
this user. When enabled, the user receives all subscribed alerts.
When disabled, the users does not receive alerts.
Note:
The Subscribed value is system populated.
- Select if the user is only visible to your organization (Local),
or visible to the entire hub community (Global).
- Click Auto Generate Password to
generate a password automatically. If you choose to select a password
for this user, enter the password in the Password and Re-enter Password
text boxes.
- Click Save. Repeat these steps to add
additional users.
Adding
users to groups
- Click Account Admin > Profiles > Users.
The system displays the User List screen.
- Click the View details icon to view the target user's
group membership details.
- Click the Edit icon to edit the user's group memberships.
- Select a group and click the Add to Group or Remove from Group button
to add or remove a user from a group.
- Click the Edit off icon when you finish editing.
