Fixing JMS Exception message in log files

If the bcg_receiver.log and bcg_router.log files contain the following Exception message, the MQSeries Queue Manager may be down:

javax.jms.JMSException: MQJMS2002: failed to get message from MQ queue

Confirm that the MQSeries components are started. Refer to Starting the system after a machine shutdown. The log files will probably be very large with the error messages so you may want to delete the log files. To do so, you must stop the Receiver or DocMgr component to free up the appropriate log file before you can delete it.

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