Managing
the gateway queue
The Gateway Queue lets you view documents queued for delivery
from any gateway in the system. It also allows you to view all gateways
that have documents queued for delivery, display and remove documents
in a queue, and enable or disable gateways.
The Gateway Queue can be used to ensure that time-sensitive documents
are not left standing in the queue. It can also be used to ensure
that the maximum number of documents to be queued is not exceeded.
Using the Gateway Queue, you can:
- See a list of all gateways containing documents queued for delivery
- View a document that has been in a gateway queue for an extended
amount of time (30 seconds or more). This may indicate a problem
with the document itself. You can also view document details to
troubleshoot or delete documents from the queue.
Note:
If you are implementing an FTP Scripting Gateway
with an interval or calender schedule, documents may stay in this
queue for an extended period until that interval or date and time
is reached. This is expected operation, and the documents should
not be removed from the queue.
- View gateway details to ensure proper operation. Documents backing
up in a gateway queue can indicate a fault in the delivery manager
or gateway.
- Confirm gateway status. An offline gateway causes documents
to collect in the queue until the gateway is placed online. Gateway
status does not affect connection functionality. Documents continue
to be processed and placed in the queue for delivery.
