Test Participant Connection

The Test Participant Connection feature allows you to test the gateway or Web server. If you are the Community Manager, you can also select a specific participant. The test consists of sending a blank POST request to a gateway or URL. The request is similar to entering the Yahoo URL (www.yahoo.com), for example, into your browser's address field. Nothing is sent; it is an empty request. The response received from the gateway or Web server will indicate its status:

Important:
The Test Participant Connection feature works with HTTP that does not require any connection parameters.

    To test a participant connection:

  1. Click Tools > Test Participant Connection.
  2. From the Test Participant Connection window, select the test criteria from the drop-down lists.
    Table 15. Test Participant Connection values
    Value Description

    Participant

    Participant to be tested (Community Manager only).

    Gateway

    Displays available gateways based on the participant selected above.

    URL

    Dynamically populated based on the Gateway selected above.

    Command

    Post or Get.

  3. Click Test URL. The system displays the test results. For information on the status code returned, see the following sections.

Web Server result codes

The following sections describe the server result codes:

200 Series:

300 Series:

400 Series:

500 Series:

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