Managing
participant profiles
The Account Admin participants feature allows Hub Admin
users to create, view, edit, and delete participant profiles. A
participant profile identifies companies (participants) to the system.
See the Hub Configuration Guide for
information on creating participant profiles.
Note:
Community Manager and Community participant users
can edit only their own participant profile.
Viewing
and editing participant profiles
Follow these steps to view and edit participant profiles:
- Click Account Admin > Profiles > Community Participant.
- Click Search.
- Click the View details icon next to the participant whose details
you want to view.
- On the Participant Details window, click the Edit icon.
- Modify the participant profile as necessary.
Note:
If you click Reset User Passwords,
the Community Console displays a confirmation window. Click OK to
proceed or click Cancel to retain the passwords.
Resetting the password forces all users for that participant to enter
a new password at the next login.
- Click Save.
Searching
for participants
The Participants window allows the system to find participants
that meet your search criteria. Follow these steps to find a participant:
- Click Account Admin > Profiles > Community Participant.
- Type the participant name or business ID in the appropriate
field.
- Click Search. The system finds the participants
that match your criteria.
- To change the participant status, click Enabled or Disabled in
the Status column.
- To view the details for a participant, click the View details
icon next to the participant.
- Click the Edit icon to edit the participant profile.
- Click Save.
Deleting participants
To delete a participant, follow these steps:
- Click Account Admin > Profiles > Community Participant.
- Type the Participant name or business ID in the appropriate
field.
- Click Search. The system finds the participants
that match your criteria.
- Click the Delete icon to delete a participant.
- Confirm the deletion and save your changes.
