In the IBM product set, an Item is anything that can be ordered, sold, replaced, returned, or repaired. This broad definition allows the Item business object to be used by Enterprise Resource Planning (ERP) applications and Customer Interaction Management (CIM) applications. ERP applications conceptualize "items" as anything an organization procures (raw materials), manufactures, and sells (finished product). CIM applications conceptualize "items" as a "Fixed Product".
The following features describe the IBM Item business object:
Note: To bind a connector to a collaboration template that processes generic ItemBasic, ItemOrder, and ItemPlanning, all of these business objects as well as generic Item must be installed in the repository and the connector must be configured to support them. Even if your installation does not use generic Item directly, it must remain in the repository and be supported by every relevant connector.
The generic Item business object is a flat business object that includes information, such as the IDs of the item, source application, and destination application. It also contains specific information about the item being ordered, sold, replaced, returned, or repaired.
The generic Item business object supports the following verbs:
To examine the attributes of the generic Item business object, use the System Manager or the Process Designer Express.